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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,626 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,626 reviews

January 03, 2023

It’s the worse, I have to wait 2 weeks to schedule an appointment and then they Charge for a lease car, it’s unbelievable, I am very disappointed More

by Anallancy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Advantage Toyota Valley Stream responded

We do apologize for any delay in service which may have led to your frustration. Please feel free to give us a call so we can speak to you directly to better understand your situation, and clear up any of your concerns.

January 01, 2023

Excellent Service and Customer Experience , get your car washed while you’re at it, can’t ask for more! More

by ZORYD1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your generous feedback and sharing your recommendation with others! We appreciate your 5-star rating for our team at Advantage Toyota. We will be here to assist with any of your future car needs!

January 01, 2023

At least this time I didn’t wait 3-4 hours for the service. it was much faster which I appreciated More

by NATALIEZUCKER
Service Time
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bamba
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Jan 04, 2023 -

Advantage Toyota Valley Stream responded

Thank you so much for taking the time to leave us such a positive review, Natalie! We appreciate your kind feedback for our efficient team at Advantage Toyota. We'll be here for you whenever you may need us next.

January 01, 2023

I very happy with you guys and I love my car works great, I will recommend a friend More

by gbienaime11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Advantage Toyota Valley Stream responded

We are pleased to hear that we could help with the best possible services for your vehicle. Thank you for your generous words, and we look forward to serving you and your friend in the future.

December 31, 2022

The dealership was very friendly and professional. I didn’t have to wait to long and the service was good. More

by AMY_MAHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Advantage Toyota Valley Stream responded

We're grateful for the 5-stars, Amy. We strive to provide excellent and efficient service to all our customers. We are glad that we could work together and provide a great experience!

December 31, 2022

Ryan Weaver and Shameka Malcolm were very helpful and made the process of getting my first car much more manageable than I thought it would be. More

by j.o.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shermica Malcolm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Weaver
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Jan 04, 2023 -

Advantage Toyota Valley Stream responded

We're grateful for the honest 4-star rating, J.O.A. We strive to provide excellent and efficient service to all our customers. We will be sure to pass on your compliments to Ryan and Shameka. We are glad that we could work together and provide a great experience!

December 31, 2022

Iman did a great job, she is an asset to your sales department. She was juggling three customers at the same time and it looked like we all left happy. More

by BOBO5446
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Abdol
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Jan 04, 2023 -

Advantage Toyota Valley Stream responded

Bobo, we are delighted that you enjoyed working with our team, especially Iman, a valued team member. Thank you for your business and recommendation! We'll be here for you whenever you may need us next.

December 31, 2022

Was not acuartley told. how long it would take for vehicle to be repaired, I wasn't offered a loaner vehicle and my roof has several spots of black grease on it and my roof More

by gregoryspann62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Advantage Toyota Valley Stream responded

Gregory, we apologize for any delay in service which may have led to your frustration. Please feel free to give us a call so we can speak to you directly and better understand your situation. Thanks, and we look forward to hearing from you.

Jan 05, 2023 -

gregoryspann62 responded

Thanks and i appreciate ur response good day Greg Spann

December 30, 2022

It's pretty close by where I live. It have very nice cars.can do better with prices. More

by leroyc7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Miller
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Jan 03, 2023 -

Advantage Toyota Valley Stream responded

leroyc7, thank you for taking your time to leave us this review! We are glad to hear you were able to find what you wanted as we strive to ensure all our customers receive the best service possible. We appreciate your feedback and we hope you will keep us in mind should you need any assistance in the future!

December 29, 2022

Did a good job. Thank you guys. Was easy drop and pickup. Good Luck, Happy New Year 2023 More

by saulcalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind review, Saulcalle! We're so glad to hear that it was an easy experience for you when you dropped off and picked up your car. We hope you have a wonderful New Year.

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