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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,068 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,068 reviews

February 21, 2022

Great service. Every worker that I encountered was very friendly and explained everything well to me, More

by cchin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service every time is what we're here for! Please don't hesitate to reach out if there is anything else we can do for you.

February 20, 2022

service rep kept all my maintenance details simple to understand and straight to the point as to what service was necessary and what was not. More

by Lhuddy08
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Advantage Toyota Valley Stream responded

We're glad to hear that your service experience was worthy of 5-stars. Thanks for the great review!

February 20, 2022

Very clean professional and welcoming easy to navigate through whatever department needed to accessed..sale personel were very professional and easy to get along with along with the service department..mo More

by COUVA1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Advantage Toyota Valley Stream responded

We're grateful for the 5-star review and kind words and will be sure to pass them along to Andy. Knowing that we are providing outstanding service is what we love to hear!

February 19, 2022

Salesperson was knowledgeable and professional. He was agree to all my conditions and prices that was a main reason I bought a car from this dealership. Service was fast and pleasant. I’m very sa More

by MIKAS46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sealys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Advantage Toyota Valley Stream responded

We appreciate the honest feedback and 4-star review for Advantage Toyota. We believe clear communication leads to satisfied customers and we're happy to know our efforts are recognized! Thank you for your support, and we hope to assist you again in the future with any of your car needs.

February 18, 2022

Sales rep never got back to me after initial inquiry on the vehicle, poor customer service. Won’t shop there again. More

by do413
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sy
Mar 05, 2022 -

Advantage Toyota Valley Stream responded

Hello, I want to apologize for the negative experience you had here at Advantage Toyota. We would love to hear more about what made your customer service experience a poor one. It will help us see what we can do to salvage our relationship, and also how to improve on future customer service. Please contact sales manager Daniel @ dblank@aagny.net to further discuss.

Mar 05, 2022 -

do413 responded

I inquired about a vehcile for sale and then no one ever got back to me, that’s what made it poor. Thanks.

February 16, 2022

Grade A service department. They kept me in the loop through out my entire visit. More

by COOLSTAR1018
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Miller
Feb 21, 2022 -

Advantage Toyota Valley Stream responded

We believe clear communication leads to satisfied customers and we're happy to know our efforts are recognized! We'll be here for you for whatever you may need.

February 16, 2022

The service representative was excellent as always. Selina is great at what she does. She is helpiful and knowledge,polite she was great help. I always I'm grateful to see her. The service center sta More

by jascuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Advantage Toyota Valley Stream responded

We're thrilled to receive such great feedback! Thank you for your kind words. We're so glad to know you can always expect great services here with us.

February 15, 2022

The service was fantastic. They rotated my tires, topped my fluids, changed the oil and filter. I was surprised with my wait time. Great time!! More

by MS224@MSN.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service in a timely manner is what we're here for! Thanks for the 5-star review.

Feb 18, 2022 -

MS224@MSN.COM responded

Thank you. With the Pandemic I spend less time. But getting the car serviced by Toyota I’m so happy.

February 15, 2022

Customer service is awesome, staff are warm and friendly smooth transition from one service to another. More

by MAUREENROSE7173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Advantage Toyota Valley Stream responded

We strive to provide the best service every time and are glad to know that this was reflected in your experience.

February 14, 2022

During this year's biggest snow stroms, they were opened and serviced my vehicle. Can not beat that. More

by glennw133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Advantage Toyota Valley Stream responded

We're glad to hear that we were able to get you in for a service visit!

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