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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,111 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,111 reviews

March 18, 2022

My first visit was great! Everyone was more than professional and polite on the phone when making my appointment. Friendly even. Much different from my previous dealer. Th More

by ellend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Advantage Toyota Valley Stream responded

Ellen, thank you for the 5-star review and kind words. We will pass on your compliments to Akin on a job well-done. We're glad to know that you have been able to count on us to provide a great car service and look forward to working with you again in the future!

March 18, 2022

A fairly average experience for routine prepaid service. no special amenities and no accommodations for service delays caused by COVID. I was promised free scratch removal for first six months. Never receive More

by gabkat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your honest feedback. We apologize for any lapse in service or communication on our end, that led to frustration on yours. We never want any of our clients to feel as though we did not do our best with assistance or the amenities we offer. Please reach out to us at wecare@aagny.net if there is anything we can do to ensure you feel best assisted in the future.

March 17, 2022

Professional team and service. Clean and nice place. Happy with the service and satisfied. Thank you More

by Lidia Szewczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Advantage Toyota Valley Stream responded

Lidia, we appreciate your great feedback! We're so glad to know you had a great experience with us. Please don't hesitate to reach out to us if there's anything you may need in the future.

March 17, 2022

I came in for a 5k maintenance check. It was explained to me what was going to take place at that time and my wait was about an hour. I was pleased with the service I received. More

by mbns24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Advantage Toyota Valley Stream responded

Thank you for sharing your 5-star review! We pride ourselves on good, quality work in a timely manner and we're glad to know that this was reflected in your experience. Please don't hesitate to reach out should you require further assistance in the future.

March 17, 2022

It has a very good customer service, and good deals to offer. We purchase a Highlander SUV. More

by NATTYANDY26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rojas
Mar 22, 2022 -

Advantage Toyota Valley Stream responded

We're proud our dedication to ensuring our customers are receiving the best services from us is easily reflected in experiences! Thank you for taking the time to share your feedback.

March 16, 2022

I had an emergency situation and the dealer fit me in without an appointment. Thank you. More

by ronne.goldberg
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Advantage Toyota Valley Stream responded

Ronnie, thank you for taking the time to share the great service experience you had with us. We will be here to assist with any of your car needs in the future.

March 16, 2022

Great customer service, technician took care of all my vehicle needs... highly recommend this dealership More

by JOSEPANAMA63
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Advantage Toyota Valley Stream responded

We're glad you can expect great services and experiences here with us! Thank you for sharing your feedback and leaving us a 5-star review.

March 16, 2022

Great service, location and convenience parking spots. Drive in service for maintenance is very fast and service here overall is amazing More

by kingimron911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2022 -

Advantage Toyota Valley Stream responded

Thank you so much for your kind review for Advantage Toyota! We truly appreciate the feedback and hope to hear from you again for any of your car needs.

March 16, 2022

Was great service just wish there was as more communication I was waiting 4 hours with no update. Had to look for the gentleman that first helped me to find out a status update. More

by CADORNO6
Recommend Dealer
Yes
Employees Worked With
James
Mar 18, 2022 -

Advantage Toyota Valley Stream responded

Thank you for sharing your honest review with us at Advantage Toyota. We're always happy to help however we can to ensure our client's are well informed and best assisted! We will be using your feedback by means of improvement. Please let us know if there's anything we can do for you at anytime in the future.

March 15, 2022

Everything went well, done on time . I went home on time. I think, if I can remember that was the first time I was so happy More

by HERODEMONESTIME1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Advantage Toyota Valley Stream responded

Thanks for the 5-star review and kind words! We pride ourselves on good, quality work in a timely manner and we're glad to know that this was reflected in your experience.

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