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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,034 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,034 reviews

February 01, 2022

This was my first time to this dealer for service and very happy they were able to accommodate early morning and quickly. Waiting time was minimal. Treated with courtesy and professionalism. Great exp More

by therealladyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Toyota Valley Stream responded

We were glad we were able to accommodate you! Thank you for your great feedback and recommendation of us to others. We'll be here for you whenever you may need us in the future.

January 31, 2022

Xavier always manages and handles my service needs professionally and courteously. Jorelle and Alex were great with getting the job done well and quick. Kye was a pleasure to interact with. More

by RASTA.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Advantage Toyota Valley Stream responded

Thank you for the 5-star review and kind words, we will be sure to pass them along to Xavier, Jorelle, Kyle, and Alex! Please let us know if there is anything else we can do for you.

January 30, 2022

Stacy Carter was a pleasure to deal with. She took and sent me pictures of the vehicle to confirm the condition. She picked me up at the airport and the vehicle and price was exactly the way she told me. More

by PIERRE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Advantage Toyota Valley Stream responded

Thank you for the great review and kind words, we will be sure to pass them along to Stacy! Being able to provide a wonderful car-buying experience is what we're here for and look forward to working with you again in the future.

January 30, 2022

First complimentary service from Toyota took 3-4 hours wait time without any big issue. It’s ridiculous. For complimentary service they put priority 3 which mean you will not be treated as customer. More

by Waseem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

The sales staff was very attentive and especially Richard,who responded to every inquiry in a thoughtful manner More

by SDONSIM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 02, 2022 -

Advantage Toyota Valley Stream responded

We strive to provide excellent, attentive service every time and we're glad to know that this was reflected in your experience working with us.

January 28, 2022

Very impressed with the speed of the service. The waiting room was comfortable. The staff was knowledgeable and caring. More

by MoMo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
Jan 31, 2022 -

Advantage Toyota Valley Stream responded

Momo, thanks for the 5-stars! We're glad to hear that your experience working with us exceeded your expectations.

January 28, 2022

Had a great experience with one of the financial reps and sales man mike miller , they went above and beyond for me More

by JOSELYN.BROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
Jan 31, 2022 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service is what we pride ourselves on, Joselyn! Thanks for the great review and please let us know if there is anything else we can do for you.

January 27, 2022

Ok nothing too special. The service was very quick and the staff was very helpful More

by MIDKNYTE78
Recommend Dealer
No
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Friendly, knowledgeable staff, easy scheduling of apartments, convenient location, large reception area that allows social distancing, More

by Bern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orddey Irving
Jan 26, 2022 -

Bern responded

Change “apartments” to appointments

Jan 27, 2022 -

Advantage Toyota Valley Stream responded

Bern, thank you for the kind words on our hardworking team and convenient appointments! We look forward to continue to help. Stay safe on the road.

January 26, 2022

Kesha and Jessica are amazing. Kesha worked very fast, got me exactly what I was looking for, and answered all of my questions. Jessica and Kesha both helped me get a good deal and they were very patient More

by JOANNA FERNANDEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesha Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gipson
Jan 27, 2022 -

Advantage Toyota Valley Stream responded

Joanna, thank you for the kind words on your time spent with Jessica and Kesha on the lot! We were happy to get you in the perfect Toyota and we hope to help again in the future.

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