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Advantage Toyota Valley Stream
Valley Stream, NY
4,648 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck -
Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit.
We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai.
Enjoy satellite tunes and down piping hot coffee or tea while you're here.
We have your wheels and we have your back!
Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,648 reviews
September 03, 2021
Squeezed my service appointment in at last minute-reasonable proving- completed service while I waited - recommend dealership - will return in future - happy with my service minute-reasonable proving- completed service while I waited - recommend dealership - will return in future - happy with my service More
by ampmkck
Verified CustomerEmployees Worked With
Service dept
September 03, 2021
I have been going to this dealership for over 30 years and this time I was not happy. It took them over a week to get the part in and what makes it worst. I was not kept informed .My mother had passed awa and this time I was not happy. It took them over a week to get the part in and what makes it worst. I was not kept informed .My mother had passed away which made it really essential that I needed my car and I had to rent a car to take care of the things I needed to do. i don't think I will be coming back for service or purchasing my new car from here. More
by lms1664
Employees Worked With
September 02, 2021
Mr. Dixon was great at checking my car in. He reviewed the car's history and recommended services. I actually felt like toyota really serviced my car this time. the car's history and recommended services. I actually felt like toyota really serviced my car this time. More
by french9
Employees Worked With
September 02, 2021
I was informed that if I pay for the diagnosis of my car and I resolve the issue with Toyota I would not need to pay for the diagnosis. I was called by Andy who Informed me that I need a battery and stated and I resolve the issue with Toyota I would not need to pay for the diagnosis. I was called by Andy who Informed me that I need a battery and stated I would need to pay half instead. I confronted him and he became rude when I asked why is that . He the informed me that a camera I had in my car is why the battery is draining and to be sure they will hold it overnight. Andy called me in the morning and informed me to pick my car up I then explained to him I’m still not comfortable about the billing and he stated that I can pay the full 150 but he not refunding the 150 and the cost of the battery. He then stated he can remove my battery And I would need to get a a jump start from outside cause he would make sure non of the guys at Toyota would help me.I then hung up asked for a manager,who I spoke to by Xavier who did nothing to resolve my issues . I feel the best resolution is to trade my car in to another dealer as I just got it January and there is too many obstacles I have been having, they don’t wash your car and use corona as a excuse.The sales representative are rude and no issues are never resolved. More
by LECIAROSE
September 01, 2021
Great customer service provided. The staff is very Great customer service provided. The staff is very professional. I am pleased and very satisfied with the service and the work done on my Camry. Great customer service provided. The staff is very professional. I am pleased and very satisfied with the service and the work done on my Camry. More
by Artist
Employees Worked With
James Dussap
August 31, 2021
Just wished I had listened to my gut feeling and waited till the following day to finalize the purchase. However, what's done is done! till the following day to finalize the purchase. However, what's done is done! More
by CLARIVET.ISIDORE
August 31, 2021
The experience was good. I hope the problem is fixed because the start/stop system seems to be a problem. All the staff was courteous and professional . because the start/stop system seems to be a problem. All the staff was courteous and professional . More
by ashep82095
Employees Worked With
Achim
August 31, 2021
Was greeted as soon as entering the dealership.The Was greeted as soon as entering the dealership. The employees tried to accommodate to the best they could with the request of the customer (s).. All Was greeted as soon as entering the dealership. The employees tried to accommodate to the best they could with the request of the customer (s).. All the employees I encountered seem to be pleasant and willing to help. More
by Minister S. Bailey
August 30, 2021
I was referred to the dealership and specific sales rep by a friend. Chris was very professional and took immediately to hearing out what I was looking for in my new toyota. He was detailed and helpful. He by a friend. Chris was very professional and took immediately to hearing out what I was looking for in my new toyota. He was detailed and helpful. He is the type of sales rep that I would definitely follow up with when I have questions during my lease term. The one thing that was a bit frustrating was that I expected to pay a specific amount as a down payment which was dramatically different from what I winded up paying although the final lease term payments were at my desired price. More
by ddario417
Employees Worked With
