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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,721 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,721 reviews

November 03, 2021

Went for my 5k miles / 6-month maintenance. All they did was rotate my tires. They would not change my engine oil and said not needed. Wished they informed what will be done before they started so I can dec More

by andrewlam.ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Advantage Toyota Valley Stream responded

Thanks for taking the time to leave feedback. We will be sure to look into this and hope we can provide a 5-star service experience next time.

November 02, 2021

I give Chris Williams high marks for being very knowledgeable about the SUV I was interested in leasing. He understands the process which made it much easier than it was for my previous lease. More

by ssm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Advantage Toyota Valley Stream responded

We're proud our knowledge and expertise was easily reflected during your experience with us and that we helped ensure you were entirely satisfied with your new lease! Thank you for sharing your wonderful feedback and experience with others.

October 30, 2021

William was polite ,professional and knowledgeable about all aspects of the service needs for my car! Selena was very helpful in describing and listing the steps I needed to take on buying my RAV4 lease More

by josephthrapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think the sales woman was Sellna, she treated me like a million dollars
October 30, 2021

James Dussap took care of me this time and he was very warm and responsive and healpful. More

by nwest118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dussap
Nov 02, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the great review! We're glad to hear that your experience working with James was a great one.

October 30, 2021

I visited for oil change. This process should include filing up of break liquid, window washing liquid and antifreeze. Unfortunately it was not done. Please let me know if I am correct or not. Thank yo More

by Esfira solomon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Advantage Toyota Valley Stream responded

Esfira, thank you for the review. For any questions you have regarding your service experience, please reach out to wecare@aagny.net.

October 28, 2021

They were very professional and good service and they were very customer service.i was very satisfying. More

by ARIE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the great review. We strive to provide the best service every time!

October 27, 2021

Although I had a problem with an over 3hr wait in April, James, the service rep was very helpful in keeping it much shorter this time. More

by Moma
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Dussap
Oct 28, 2021 -

Advantage Toyota Valley Stream responded

We're glad to hear that your service experience was worthy of 5-stars, Moma!

October 25, 2021

The 25000 mile service was done within an hour. It's great to be the recipient of a quick and thorough appointment. More

by danny7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service in a timely manner is what we're here for! Thanks for the 5-stars.

October 24, 2021

Waited 2 1/2 hours for my vehicle i receive a call stating my vehicle is ready but they never moved it from where I parked it. When I got to my vehicle it wasn't done. I had to wait additional time to More

by GAJADHARDEODAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Terrible, please stay away from these crooks. They will lie to you about anything and everything. BUYERS BEWARE More

by xplics
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Hussain
1.0
This rating includes all reviews, with more weight given to recent reviews.
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