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Advantage Toyota Valley Stream
Valley Stream, NY
4,661 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck -
Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit.
We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai.
Enjoy satellite tunes and down piping hot coffee or tea while you're here.
We have your wheels and we have your back!
Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,661 reviews
February 16, 2021
Great service! The waiting time was really long. Had to keep going back and forth to ask about my car. But overall the service was good. I would go back there again. keep going back and forth to ask about my car. But overall the service was good. I would go back there again. More
by sophiajeannoel
Verified CustomerEmployees Worked With
February 15, 2021
Once I sat down with the financial staff member it became clear that I was being mislead. The price of the vehicle on the paperwork was higher than what was agreed upon. They offered to refund my downpayme clear that I was being mislead. The price of the vehicle on the paperwork was higher than what was agreed upon. They offered to refund my downpayment and send me on my way but after spending over 5 hours at the dealer I gave in. I think that this tactic is unprofessional and I would not purchase a car here again. I was also told I would receive 2 keys for the vehicle but in the end there was only 1. I have to wait 60 days for the second key?! Also, keep in mind that the "online price" is not the true price of the vehicle. There is an additional "downpayment" of $1995 added onto the online price. This is their way of getting you to come in and is very misleading. Make sure to read the fine print before you shop! More
by RA83
February 15, 2021
The finance manager who took care of my purchase, his sales tactics has much to be desired. I asked the sales manager and my sales rep what the finance rate will be, both guys told me that they don't k sales tactics has much to be desired. I asked the sales manager and my sales rep what the finance rate will be, both guys told me that they don't know but the finance manager is taking care of it. Come time to sign, I was told it's 3.99% for 60 months, I wasn't even asked how many months I wanted to finance, since I had already wasted so much time and needed the car, I just decided to take the deal. Part of the deal was the All Weather Mats at dealer cost, which they charged me above regular price, $250 vs $189, then there's the extra $167 on top of the out the door price, finance guy tells me something about needing to pay taxes on the $1000 manufacturer rebate that I took. Very shady dealings. More
by Roguediver
February 14, 2021
Great experience Basil is the best he helped us so much to make the best choice for our family. Very happy with the purchase will definitely be back again in the future. to make the best choice for our family. Very happy with the purchase will definitely be back again in the future. More
by Enas
Employees Worked With
Basil Rabie
February 14, 2021
After leaving Toyota Advantage for my car service. My car engine light came up and now I would have to go back once again for another service. engine light came up and now I would have to go back once again for another service. More
by ONOKS2008
Employees Worked With
February 12, 2021
Very good like this Toyota customer services Very good like this Toyota customer Very good like this Toyota customer Very good like this Toyota customer service like this Toyota customer Very good like this Toyota customer Very good like this Toyota customer service More
by mjqnyc
Employees Worked With
February 10, 2021
Very bad experience，it is my nightmare beginning even my parents my family！The sale is a lier，he lied to me.What he said and what he promise were not exactly true，he is not professional at all. I have been parents my family！The sale is a lier，he lied to me.What he said and what he promise were not exactly true，he is not professional at all. I have been cheated with 10k more dollars！！！ what a huge amount，I totally can not afford it at all. The sales man who name is CHUNG（WINDAUS）LOUIE，leave me alone、just let me to talk with manager，I do not know what can i do now，maybe I'll find a lawer to help me to get my money back More
by WEICHEN
Employees Worked With
CHUNG(WINDAUS)LOUIE
February 10, 2021
We can’t thank Eddie and Mike enough for staying late and helping us. We love our new cars and being part of the Toyota family. helping us. We love our new cars and being part of the Toyota family. More
by chuckster193
February 08, 2021
Very professional. I got regular maintenance work done and a wheel alignment. The place wasn't crowed allowing social distance while you wait. As usual comfortable chairs, WIFI, Big Screen TV and charger and a wheel alignment. The place wasn't crowed allowing social distance while you wait. As usual comfortable chairs, WIFI, Big Screen TV and charger access for devices. My car was done in a timely manner. More
by Bigcoz
Employees Worked With
February 07, 2021
I really have to say that this Dealership is the best. my experience was awesome friendly and very professional staff. If you are looking to purchase I definitely recommend these guys. Number one in my book experience was awesome friendly and very professional staff. If you are looking to purchase I definitely recommend these guys. Number one in my book 👍 More
by BRYAN
Employees Worked With
