Advantage Toyota Valley Stream

Called the day before appointment with a couple of questions including a time estimate for the work. Left voicemail but did not receive a callback. Was told upon arrival 2-2.5 hours. I would have like questions including a time estimate for the work. Left voicemail but did not receive a callback. Was told upon arrival 2-2.5 hours. I would have liked to have known that ahead of time. I was there 4 hours and 50 minutes. I never would have chosen to sit in the waiting room that long if I was given an accurate wait time. More

My experience at Advantage Toyota was great. Straightforward simple process and great service from Femi. I was in and out in a matter of hours with the new vehicle. Straightforward simple process and great service from Femi. I was in and out in a matter of hours with the new vehicle. More

I was charged more than my deductible after using my warranty and my car was held from me even tho payment was guaranteed from the warranty. I was without my car for more than a week. The service advise warranty and my car was held from me even tho payment was guaranteed from the warranty. I was without my car for more than a week. The service adviser was helpful regardless. I am currently waiting for the bill to be revised so that I can be refund. More

Great service from Luis! Appreciated that he understood our needs and wants and showed us cars that fit our criteria. He was also responsive - quick to answer our questions and was straightforward. This our needs and wants and showed us cars that fit our criteria. He was also responsive - quick to answer our questions and was straightforward. This was our first purchase from Advantage and it was a great experience. The service from Frank when dealing with the numbers was also fantastic. Highly recommend Advantage Toyota! More

I leased a car almost two weeks ago. I did not have a very good experience at the end with the sales person. On the day I went to picked up the car, he did not go over the features of the car, he just ga very good experience at the end with the sales person. On the day I went to picked up the car, he did not go over the features of the car, he just gave me the keys for me to checked that everything looked good before signing the contract.He also wanted to changed the deal at the last minute. On the other hand, Frank from the finance department was very nice and helpful. More

Excellent service as usual. Service Advisor, Margie Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! More

I paid more than three hundred dollars to fix my car TMPS problem. But I even not get home. The same yellow light shows on the screen. problem. But I even not get home. The same yellow light shows on the screen. More

The guys at advantage toyota were great,the service manager xjavier was very friendly i would recomend this dealer,they were promt and deliver my car on time,THANK YOU manager xjavier was very friendly i would recomend this dealer,they were promt and deliver my car on time,THANK YOU More

Excellent service department. Clean and good people.Andy Zolinger was right the work. I have two Toyotas servicing at Advantage Toyota. I have been working for Subaru,and is accustomed to get my employee se Zolinger was right the work. I have two Toyotas servicing at Advantage Toyota. I have been working for Subaru,and is accustomed to get my employee service discount. Would appreciate that from Toyota. More

I received good service for my Sienna. The waiting time was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. was not too long and friendly customer service. I would recommend Valley Stream Toyota to others. More