Advantage Toyota Valley Stream - Service Center

Took my car for service and as usual the staff did a great job. I am happy great job. I am happy More

The staff are great people. Helpful and knowledgeable. That’s why I’m with them all these years! Helpful and knowledgeable. That’s why I’m with them all these years! More

Mr Akin Dixon was efficient and courteous and I appreciate his thorough explanations for the various services. appreciate his thorough explanations for the various services. More

Pleasant experience. Efficient and courteous On time and friendly and explained everything easy to set appointments Efficient and courteous On time and friendly and explained everything easy to set appointments More

Celine was nice. service was done quickly enough. It was the first service of my car. overall good experience. service was done quickly enough. It was the first service of my car. overall good experience. More

Celine was outstanding and extremely helpful with her knowledge of your process. Best regards Omar knowledge of your process. Best regards Omar More

It was very prompt and reasonably priced. Service advisor was extremely knowledgeable and helpful and friendly Service advisor was extremely knowledgeable and helpful and friendly More

From check in to the end, this dealership is just amazing. Very clean and staff is professional. Mr Dixon, my advisor, stands out for courtesy and professionalism !! amazing. Very clean and staff is professional. Mr Dixon, my advisor, stands out for courtesy and professionalism !! More

I was disappointed with my visit. The dealer that attended to me seemed nice but I was disppointed by the service.I called primarily because of air bag issue and agreed to pay for the The dealer that attended to me seemed nice but I was disppointed by the service.I called primarily because of air bag issue and agreed to pay for the diagnostics .Instead focus was paid on the airconditioning which was not main reason for being there.I was informed there was a recall on my car but form stated differently.I was disappointed but paid for a part which I was told car on recall was not going to be billed except for diagnotics of $160.I ended up paying $249.82.To say the least I was disappointed with the service.Thanks for the opportunity to explain how the experience was.The agent who attended to me was not there after I paid to express my disappointment and frustration at the papers I signed before reading through.It said on paper I refused to have my airbag issue diagnosed which was not true. More

Travis did a nice job listening to my concerns. Although I was originally quoted a $900+ fix and told I needed 2 parts, I was allowed to talk to the mechanic Steven who believed only one part woul Although I was originally quoted a $900+ fix and told I needed 2 parts, I was allowed to talk to the mechanic Steven who believed only one part would be necessary to solve the problem. I appreciated the willingness of Travis to let me directly talk to the mechanic . Wish that would be more commonplace without the need to ask. Saved me over $250, Too many hoops and barrels to get there as is typical of this dealership. Also scared me about potential transmission issue (who knows may still eventually be a problem), but mechanic did not notice that possibility after replacing one part. Dealership always try to get you out of your used car so they can sell it for a profit and also sell you a new car. Part was replaced successfully and car seems to be fine so far. Happy that Steven discussed my car with me and was able to fix it. The 3% surcharge for using a credit card is criminal. The dealership should not be nickel and diming everyone when repairs are already expensive. More