Al Hendrickson Toyota

Good dealership. Not set up for helping handicap during long waits for service. Had to wait twice since the first oil change put in wrong oil. Had to wait a long time again to get you error corrected. Wi long waits for service. Had to wait twice since the first oil change put in wrong oil. Had to wait a long time again to get you error corrected. With my condition, after another 2 hour wait I was ready to get my try k and go else where to get the correct oil. Not a good show for 30 year customer. More

Great experience Very Satisfied with the service I received, very attentive and perfect wait time especially since I came in almost towards the end of the work day. My Very Satisfied with the service I received, very attentive and perfect wait time especially since I came in almost towards the end of the work day. My service adviser is extremely nice, greeted with me a smile and very respectful. Overall very happy. More

fact, courteous, ethical you continue to demonstrate that excellence is NOT by accident, but by design! Please don't ever change your modus operendi. Thank you, Al Hendric you continue to demonstrate that excellence is NOT by accident, but by design! Please don't ever change your modus operendi. Thank you, Al Hendrickson Toyota!!! More

The best car shopping experience I have EVER had Neville McDonald is the best car salesman I have ever had. Just tremendous. Patient and felt like he was more an arbitrator and conduit then an actual Neville McDonald is the best car salesman I have ever had. Just tremendous. Patient and felt like he was more an arbitrator and conduit then an actual salesman. Marcus (who is the internet sales manager) was just as good to work with. Kept the deal clean throughout the whole process. I have and will be buying my next two cars from these two individuals. Clearly a step above others at the dealership. More

Chris K is super! As always my go-to guy is Chris K. Not only in making my appointments but handling my situation and also giving me the very best advice. It's a drive As always my go-to guy is Chris K. Not only in making my appointments but handling my situation and also giving me the very best advice. It's a drive for me but there is NO OTHER choice with the service I get from him and the team. More

Service as usual was awesome My service tech was concerned of my wait time and arranged for me to be taken home and pick when my car was ready. Awesome My service tech was concerned of my wait time and arranged for me to be taken home and pick when my car was ready. Awesome More

Fantastic service This dealership has become family to me. Very honest and fairly priced i always enjoy buying or servicing my Toyota their. Always a great pleasure. This dealership has become family to me. Very honest and fairly priced i always enjoy buying or servicing my Toyota their. Always a great pleasure. More

exceptional service, knowledgeable, attentive, My experience at Al Hendrickson Toyota was one of the best experiences I have had purchasing a vehicle. The entire dealership personnel that I worked My experience at Al Hendrickson Toyota was one of the best experiences I have had purchasing a vehicle. The entire dealership personnel that I worked with was very professional, knowledgeable, attentive and not only met but exceeded all my questions and needs. The entire experience from walking into the dealership to purchasing the vehicle was very quick. Great customer service, best buying experience. Very More

excellent service very friendly and attentive workers, I recommend 100% I am very grateful for this oil and filter change service. Next time I will be with them too recommend 100% I am very grateful for this oil and filter change service. Next time I will be with them too More

20K mile Service Once I was acknowledged it was smooth sailing. The only complaint I have is that I often stand there for 15-20 minutes with no one acknowledging me. I Once I was acknowledged it was smooth sailing. The only complaint I have is that I often stand there for 15-20 minutes with no one acknowledging me. If I go up to talk to someone I am told they are busy. They seems agitated that I am asking, but there is no system, line or way to let someone know you are there for an appointment until someone acknowledges me. I feel like I am bothering them. The wait is just too long and uncomfortable. You need a better way to greet your customers. I sometimes get service in Fort Myers and they greet me at the car and take me to the service person who I have the appointment with. Much more efficient and a better overall experience. That is the only problem with getting service at your dealership. I have been going there for many years and its always the same. More