Al Hendrickson Toyota

Went to buy a Mercedes Benz C300; in the price negotiation the dealership added $4K to the price for new AMG Rims and tires. The problem is they were counterfeit products. In my conversations I wa negotiation the dealership added $4K to the price for new AMG Rims and tires. The problem is they were counterfeit products. In my conversations I was told the GM has a relationship with a supplier and adds parts to several other pre owned cars and trucks. I also asked for the paperwork to prove authenticity, in the end I left and went to a Mercedes dealership and showed the photos of the rims and confirmed my suspicion. If its AMG it will say AMG... Beware of parts add on, and or deceptive add on tactics from this GM, and his un ethical practices. More

I find this location to be very Professional and quick with service. Jarrett Elder customer care service is very Professional and makes me feel so family oriented and I Love the atmosphere ❤ Al Henderson with service. Jarrett Elder customer care service is very Professional and makes me feel so family oriented and I Love the atmosphere ❤ Al Henderson keep up the great work!! More

By far what I expected my first experience to be where do I even start. I brought my car in to be serviced and although I was supposed to go to someone named Christos kalu I was recommended to go to Henry du I even start. I brought my car in to be serviced and although I was supposed to go to someone named Christos kalu I was recommended to go to Henry due to Henry’s great customer service. I went to henry instead to avoid any problems and everything went smoothly(would definitely recommend henry to anyone). The problem was until I went to go pick up my car. I was looking into doing certain things to my car and was advised that I go towards the service department and talk to someone so as I went back to pick up my car I had to go and pick it up from christos. Upon meeting Christos I decided to begin to ask him a question towards working on my car and he rudely cut me off mid sentence and told me “imma cut you off right there and save you the time your answer is no” I was confused to that response so I ask him again and he.tells me “listen unless you go above and beyond with Toyota then your answer is still no”. Instead of sitting there and talking with me trying to explain why the answer was no he “wanted to save time” or atleast talking to me trying to give me some form of alternative try to leave me off with a pleasant mood. What made it even worse was instead of telling me that everything was done he just left my key on the counter and it wasn’t until I asked him he just looked at me and said yes trying to get rid of me so that he could go back and have a chat and laugh with his friends at the service desk…. It sucks that I’m paying so much money for my car to receive poor customer service such as Christos is portraying for the company. He really needs to take another training and treat people more decently instead of like an animal. More

I just bought a new car and I take it for service through car is so loud when you turn it on they didn't even check it why it's making that noise car is so loud when you turn it on they didn't even check it why it's making that noise More

Great customer service… especially Klaus Cobb always with a smile and answering all my questions a smile and answering all my questions More

Was a good experience. In and out if the dealership within 90 min. No pressure salesperson and financing was quick and smòoth, and they actually had new cars on the lot. In and out if the dealership within 90 min. No pressure salesperson and financing was quick and smòoth, and they actually had new cars on the lot. More

A great experience every time. I know my car will get the full attention she needs. I know my car will get the full attention she needs. More

Great service always easy to Get in and out without any issues and not overly priced issues and not overly priced More

Everything was good, fast oil change, great customer service, price is little bit higher but the job was done right service, price is little bit higher but the job was done right More

Liked my service writer Michelle she was helpful and personable I also found a customers wallet jeans Baptiste and gave it to Michelle while my service was being done hope the poor man gets his wallet personable I also found a customers wallet jeans Baptiste and gave it to Michelle while my service was being done hope the poor man gets his wallet back also I was a happy camper my 2yr old camry battery was dead abd under warranty yeah More