Al Hendrickson Toyota

Good service,but they should provide the car wash service to make it complete and to satisfaction to make it complete and to satisfaction More

Great customer service,honest stuff! Klaus always taking care of me and my family and we trust him fully Klaus always taking care of me and my family and we trust him fully More

The sale and service department has been A+. I would recommend this dealership to anyone looking for a new Toyota. I would recommend this dealership to anyone looking for a new Toyota. More

Great service definitely deserves the reward for best service of the year and friendly staff service of the year and friendly staff More

I needed a quick assessment on a blown tire. Took 4 hours. Tire price was ridiculous. Got a quote somewhere else for half the price. Jarrett was great! He tried and was very professional. Just Took 4 hours. Tire price was ridiculous. Got a quote somewhere else for half the price. Jarrett was great! He tried and was very professional. Just took forever. More

Jarrett always courteous and professional and takes a great deal of pride in his continued assistance. He always gives prior cost so your not surprised at billing. I have recommended in to many Toyota great deal of pride in his continued assistance. He always gives prior cost so your not surprised at billing. I have recommended in to many Toyota owners because of this! More

Great service for oil change, multi point inspection. Overall, wait wasn't too bad either. Overall, wait wasn't too bad either. More

Worst oil change visit, ever. I've been coming there for service for 5 yrs, since I bought the car at Al H. To wait 4 hours on a Saturday morning for a 20-30m job is obscene a I've been coming there for service for 5 yrs, since I bought the car at Al H. To wait 4 hours on a Saturday morning for a 20-30m job is obscene and is shows a very poor lack of coordination within your service dept to apply resources where they are needed based on the scheduled work. That is, when I booked the apt, I specified oil change, as I'm sure others did as well. So, the service people knew how many oil changes were coming in that day. Why can't you allocate resources to meet those needs to get people in /out faster? I dropped my car off at 9:11am, and finally got the bill just before 1pm. Worst yet, your service manager (Herman) and my service coordinator (Christos) tried to blame the delay on me, for coming in on a Saturday morning! Their response was for me bring it in at 7am next time. I make the effort to travel 20min to get to your dealership for service, and I didn't get any sense of business appreciation. I can make an apt at Firestone and have it done, on a Saturday, within 1 hour. Going forward, I paid for a BOGO oil change, so I'll be back in 7 months. I'll give you another chance. You haven't disappointed me this badly in my past visits, so maybe it won't happen again. But, if I get the same treatment, I'll have to start going elsewhere. FYI: I was sitting next to 2 other customers who were just as upset about their wait as I was You need to read these comments and make some changes to do better. Regards. John D More

Awesome service you guys are excellent and I have recommended you guys to my friends and family. recommended you guys to my friends and family. More

Great customer service, Mr. Jarrett Elder deserves a recognition for the best customer service representative Jarrett Elder deserves a recognition for the best customer service representative More