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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,263 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,266 reviews

January 24, 2022

All of our South Florida-leased vehicles (8 to 10 3-year leases) have come from Al Hendrickson Toyota. Al Hendrickson, Sr., himself, was always there for us! If there was a problem, Al, Sr. handled it. We a More

by MusicalSoundReview
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Sanchez: 5-Star Rating. What a friendly and honest gentleman!
Jan 24, 2022 -

MusicalSoundReview responded

It’s our favorite Toyota dealership in South Florida!

Jan 25, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again down the road!

January 24, 2022

I’ve been leasing and purchasing vehicles from Al Henderson Toyota for the past 10 years every time I go back they treat you with CPR courtesy professionalism and respect thank you for a great experi More

by Dgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

The service at Al Hendrickson is always exceptional. However, I’d like to shout out Klaus and his team for always making sure my vehicle is in great shape ! More

by Maud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thanks for this awesome review! We are glad that the team delivered an excellent service experience, and we appreciate you giving Klaus a special shoutout!

January 24, 2022

Truly exceptional buying and service experience, will continue coming back and referring all my friends and family to, Al Hendrickson Toyota. 😃 More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
Jan 24, 2022 -

Al Hendrickson Toyota responded

Frank, we strive to provide our guests with a five-star experience, and we greatly appreciate you letting us know that we could do just that. It was wonderful to earn your trust at Al Hendrickson Toyota. Enjoy your car, and we'll see you for your next service visit. Until then!

January 23, 2022

Chris LePorte always takes care of me for service. And the management for sales is amazing I recommend all of my friends and family to buy a Toyota with Craig the manager. He works out the best win win si More

by stepnickl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! Hearing that you have had such excellent experiences working with Chris and Craig made our day. Drive safely in your new vehicle, and we hope to see you back again at Al Hendrickson Toyota!

January 23, 2022

Didn’t like the waiting,but after all the service was good . I will go back. More

by 1948ALINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 24, 2022 -

Al Hendrickson Toyota responded

We truly appreciate your patience and are glad to hear that you're satisfied with our service. Thank you so much! We look forward to assisting you in the future at Al Hendrickson Toyota.

January 23, 2022

Don't need to not coming back I'll find someone or somewhere else to go for service More

by KEE.CONES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear that we didn't meet your service expectations. It's always our goal to go above and beyond to ensure all your concerns are taken care of, and if we didn't succeed this time, I apologize. I would appreciate the chance to learn more about your visit so I can understand what occurred to prompt such a low rating. Please reach out to me at your earliest convenience. Kindly, Norman Frantz - Service Manager - 954-545-6931

January 23, 2022

This is the first car we have purchased for our 18 year old son and the transaction was smooth and quick. The negotiation was fair and the financing person Allen Epstein was excellent with customer service More

by EVERN01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alen Epstein
Jan 23, 2022 -

Al Hendrickson Toyota responded

It is always great to see that Allen and Devon are creating wonderful experiences for our guests and their families. Thanks for choosing Al Hendrickson Toyota and congrats to your son on his new ride!

January 23, 2022

Very disappointed with the service department and the entire dealership in general. All they care about is selling you a car. Their customer service is terrible and I will not be going back when my lease More

by HHL0856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names to mention.
Feb 07, 2022 -

Al Hendrickson Toyota responded

It's disappointing that we gave the wrong impression during your service visit. Our top priority is to ensure your needs are met and your vehicle is safe. We aim to achieve this all while delivering exceptional customer care, and if we missed the mark here, I apologize. It would be helpful to gather more details about your visit so I can have the opportunity to address your concerns directly. Please consider contacting me when you are available next, as I won't be able to locate your information based on your username. I hope to hear from you soon. -Norman Frantz - Service Manager - 954-545-6931

January 23, 2022

Un buen servicio muy buena atención, un servicio rápido con buenas personas que hablan español More

by M.ONY75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

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