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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,324 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,324 reviews

December 02, 2021

Great service and on time and very neat and very courteous to customer and very helpful More

by divemaster48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind words about our team! We are grateful to have you as a customer and we look forward to the next opportunity to assist you here at Al Hendrickson Toyota.

December 01, 2021

Everything fine with Jared taking care of me. Shuttle pickup over an hour past time More

by dietconsul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your experience with us. It's excellent to hear that Jared provided you with satisfactory service, however, I apologize for the wait for the shuttle. We do our best to respect our guest's time and keep their visits efficient, so I will share this feedback with the proper personnel to ensure we're doing all we can. We're grateful for your business and your input at Al Hendrickson Toyota, and we hope we'll see you again next time you require service!

December 01, 2021

Excelente service, Francisco, Andres and Angelo , they make everything possible, and thanks to them we have a new car. More

by Vedado123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco sanchez and Angelo V
Dec 01, 2021 -

Vedado123 responded

Perfect service and professional

Dec 02, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in Francisco, Andres, and Angelo to get the job done. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Al Hendrickson Toyota!

December 01, 2021

The service is poor. I reported that the car struggles to start. The issue was not correct as immediately after driving out and parked, I could not start. I had to get a jump start. Also, the switch on the d More

by CEC11037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Mohi
Dec 20, 2021 -

Al Hendrickson Toyota responded

We always strive to do what's best for our customers, so I'm disappointed that your recent experience left you with a different impression. I am sorry to hear about the issues with your vehicle and know how frustrating it can be to encounter unexpected costs. Would you mind giving me a call at (954) 972-1100 so I can address your concerns directly and see if there is anything I can do to help? Thank you, Gary Cann - Vice President Parts and Service

December 01, 2021

I spend 3 hour to make a oil change and a tire rotation. Really? Time is gold More

by wong.maykel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klaus Cobb
Dec 20, 2021 -

Al Hendrickson Toyota responded

We pride ourselves on timely and professional service and I want to apologize that you were kept waiting. I will certainly look into what could have caused this delay so we can avoid a situation like this for future guests. I would also appreciate the chance to make things right so please consider giving me a call when you have the chance. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 01, 2021

Renee, the salesperson was excellent. She did more than I expected. Chuck, the leasing person was also terrific, answering my many questions. I even called him from home and he answered my additional questio More

by APRILREDHEAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee, Denise R
Dec 02, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle working with Renee and Chuck. Congratulations on your purchase, and we hope to see you back again at Al Hendrickson Toyota!

Dec 02, 2021 -

APRILREDHEAD responded

Thank u for hiring excellent people to sell your product.

December 01, 2021

Great service, everyone very nice and friendly.I’m very Great service, everyone very nice and friendly. I’m very happy with the services t More

by Suzie Pierrelouis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 01, 2021 -

Suzie Pierrelouis responded

Yes

Dec 02, 2021 -

Al Hendrickson Toyota responded

Suzie, thank you for the five stars! We are thrilled to hear that you had such an outstanding experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

December 01, 2021

Nice guys and the service was fast and great. I have two Corollas and they are great cars More

by MRKAT204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Al Hendrickson Toyota responded

We're pleased to hear that the Al Hendrickson Toyota team always takes great care of your two Corollas! Thanks for the excellent review.

December 01, 2021

Excelente servicio a a a a a a a a a a a a a a a a More

by DANIELTYLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Dec 02, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos las cinco estrellas y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

December 01, 2021

Henry and Gary Cann service manager are great employees. Keeps me coming back. I’m very happy with a lot of the people that works in the service area. More

by Tacoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
Dec 02, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We are proud to have Henry and Gary on our team, and it means a lot to hear that they have gone above and beyond to assist you. Drive safely, and we are looking forward to seeing you again at Al Hendrickson Toyota!

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