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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,205 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,205 reviews

July 04, 2021

It took 2 hrs for an oil change. When I drove my car away, I needed to bring it back because the tire pressure light was on. More

by iragreenfest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric
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Aug 15, 2021 -

Al Hendrickson Toyota responded

I am very sorry to hear that your service took longer than we had anticipated and that you experienced further issues with your vehicle. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration, but if you would be willing to give us another opportunity to assist you, we would greatly appreciate it. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 04, 2021

Great customer service. I am totally satisfied with my new car . Thanks to Fernando Rodriguez, Alex Guerra and Imad Mheiche More

by Patturgorri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
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Jul 04, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are thrilled to hear that you had such an outstanding experience working with Fernando, Alex, and Imad. Drive safely, and we hope to see you again down the road! - The Al Hendrickson Toyota team

July 04, 2021

Great customer service, despite the large amount of customers waiting in line before me, I was attended to quickly and my car was serviced in a reasonable amount of time. More

by JULIOMEDINA567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Al Hendrickson Toyota responded

We are thrilled that our team could deliver such attentive, efficient service! Thank you for your business and your wonderful review of Al Hendrickson Toyota. Drive safely!

July 04, 2021

I have the worst experience at this dealership, after hours debating the price, like every body else, I wanted to get the best deal . The people at the finance department lied to me to finally sold me t More

by ISAQUINTERO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Rodriguez
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Aug 15, 2021 -

Al Hendrickson Toyota responded

I am concerned to read this feedback and I would appreciate the opportunity to better understand what went wrong. I assure you that our team would not knowingly misinform you and I am sorry that we left the wrong impression. Would you please consider giving me a call directly? I would like to see what I can do to help. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

July 04, 2021

Great they doing a very good job thank you so much specially kervain i totally satisfied about the toyota i have nothing wrong to say More

by JENNIFERALDEUS6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kervain, Dexter Marshall
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Jul 04, 2021 -

Al Hendrickson Toyota responded

Thank you for the wonderful review, Jennifer! We're so glad to have you as a member of the Al Hendrickson Toyota family and hope to see you back again soon! Safe travels!

July 03, 2021

Never had a problem with sales or service. Was very pleased with all. Will continue to use your service department and the service man Jarrett was very knowledgeable snd helpful More

by BGSACKS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind review and loyal business! We're glad to hear our team is delivering the exceptional care we strive for across all departments. We appreciate you choosing at Al Hendrickson Toyota and hope to see you again down the road!

July 03, 2021

Very nice job done friendly atmosphere and fast to I by back More

by Guzmanchato1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
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Jul 06, 2021 -

Al Hendrickson Toyota responded

Thank you for the positive feedback, Guzman, and for being a valued customer of Al Hendrickson Toyota. We hope to see you again down the road!

July 02, 2021

Thank you James in the service department.. great customer service! I have been to other Toyato dealership service departments and this one is the best! More

by dmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Jul 02, 2021 -

Al Hendrickson Toyota responded

Thank you for your confidence in James and the service team! We are happy to have you as a customer here at Al Hendrickson Toyota, and we hope to see you again.

July 02, 2021

Jeff Allen was prompt and excellent, a pleasure to work with. I would refer anyone to see him for great service. I will be back. More

by jdallen1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Allen
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Jul 02, 2021 -

Al Hendrickson Toyota responded

Your recommendation of Jeff and the team means a lot to us! Thank you for doing business with us here at Al Hendrickson Toyota, we look forward to your next visit.

July 02, 2021

Fast service and a comfortable lounge. Thanks for the coffee! More

by CRAIG_DEATHERAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo
Report | Print
Jul 02, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind review, Craig! It's our pleasure to assist you here at Al Hendrickson Toyota.

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