Al Hendrickson Toyota

Too much back and forth this time. This dealership was pretty good to me several years ago. This trip was too much back and forth. I prefer negotiating online or phone, walking in and This dealership was pretty good to me several years ago. This trip was too much back and forth. I prefer negotiating online or phone, walking in and signing for my car at the agreed upon price. We still got to the point we wanted but it just was a bit of a hassle. I'll probably negotiate a cash price and forget financing next time. More

Great job norman Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. No Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. Norman is a great asset to your team!!! More

Very professional and great customer service. Everyone was e I was highly impressed. I left crying because Toyota made my day. My salesman and the Finance guy were such caring, professional and friendly. May God I was highly impressed. I left crying because Toyota made my day. My salesman and the Finance guy were such caring, professional and friendly. May God continue to richly Bless them. Thank You More

Thank you Jarrett! Jarrett was my service representative. He remembered me from my previous visit and was so friendly and helpful. He is very professional, knowledgeab Jarrett was my service representative. He remembered me from my previous visit and was so friendly and helpful. He is very professional, knowledgeable, and made my visit worry free. He is the best!! On another note, the day before my service appointment, I called to see what time the service department closed because I wanted to bring my car in right away as it was not safe to drive and I was obtaining a tow truck through my insurance company. The person I spoke to said the service department closed at 5:30 p.m. and there was no one I could talk to. I was confused because your web site stated you were open until 7:00 p.m. So that I made an appointment for the next morning. You may want to have a chat with the person who answered the phone. More

Oil change Someone went to pick up food or run errands in my car because there were 4 miles put on my car. Even if it was test driven around the dealership 4 tim Someone went to pick up food or run errands in my car because there were 4 miles put on my car. Even if it was test driven around the dealership 4 times to check the brakes, transmission or whatever the case may be, it still wouldn't equate to 4 miles. Aside from that, I'm sure the service was fine. More

We got exactly what we were looking for The beginning of the experience was rocky. We weren’t getting our ideas and wish’s across. Someone else stepped in and we moved forward and got what w The beginning of the experience was rocky. We weren’t getting our ideas and wish’s across. Someone else stepped in and we moved forward and got what we could afford and a beautiful new car. Thanks guys you are great Ps I think it was a language barrier. More

Service for my Toyota Corolla Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them an Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them and I will speak to Claud for all of my services and I know that Claud can be trusted completely. Claud also had my car picked up which was a very big help to me. More

Great customer service! Check in and out were extremely easy and very quick. All the employees were cheerful and friendly! Chris K was very friendly and professional. With To Check in and out were extremely easy and very quick. All the employees were cheerful and friendly! Chris K was very friendly and professional. With Toyota Care of did not have to pay for anything. More

Great service and faster! I live in Miami Brickell area and I drive to Tour dealer because your service is wonderful, in fact I change my dealer because my specialist is the be I live in Miami Brickell area and I drive to Tour dealer because your service is wonderful, in fact I change my dealer because my specialist is the best professional. And after my updated RAV4 this was my first warranty service and perfect and Quick service as it usually is! Thank you Oscar you’re the best! More

excellent I worked with Robert Kopp he was very informative and helpful. He got my car done quickly and did a great job. He was honest and gave me an accurate q I worked with Robert Kopp he was very informative and helpful. He got my car done quickly and did a great job. He was honest and gave me an accurate quote. More