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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,069 Reviews

7,069 Reviews of Al Hendrickson Toyota - Service Center

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December 28, 2020

Check in was easy and quick. Service was done very fast and efficient. Would like to see some sort of car wash detail device offered for customers More

by farzad.baksh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Viscara
Dec 28, 2020 -

Al Hendrickson Toyota responded

Farzad - Thank you for taking the time to review us! We are grateful for your business and thrilled to hear that you had such an exceptional service experience. We appreciate your feedback, and are wishing you many safe and happy miles down the road! - The Al Hendrickson Toyota team

December 28, 2020

Very quick, and concise service. Shedrick is always super helpful and pleasant. Receptive to my concerns and transparent about the service. Very easy taking my car in for service More

by JACINDAWADH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Shedrick. Drive safely, and we hope to work with you again at Al Hendrickson Toyota!

December 27, 2020

Great service. Chris Leporte takes care of his customers. I am brand new to bringing my 4Runner to this dealership. He listened to my concerns, took care of the issues, and told me of other things down the l More

by johnmsimone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you, John! It made our day to hear that Chris took such great care of your Toyota 4Runner as customer satisfaction is our goal. Safe travels from all of us at Al Hendrickson Toyota!

December 26, 2020

Berry good good service in time serious with now mandatory mask the work in the service clean I wish a good year for you guys More

by irma.r.delgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Hi Irma - Thank you so much for sharing this feedback about your recent service visit! We truly appreciate your five stars. Our team at Al Hendrickson Toyota wishes you safe driving!

December 26, 2020

Outstanding service from my initial phone call with Charles offered me a same day appointment if I wanted it. Scheduled the next day greeted when I walked up everyone was friendly I felt welcomed. More

by TDFFITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 28, 2020 -

Al Hendrickson Toyota responded

We love to hear that you enjoyed your time at our dealership. Thank you so much for trusting us with your vehicle and sharing this positive feedback! For all of your future auto service needs, the Al Hendrickson Toyota team will be here to help.

December 25, 2020

Oh man, I have no words to describe the measures that was taken to complete my service today. Jarrett has excellent customer service skills and is very respectful. Thank you Toyota for hiring such a compassi More

by GUERRIERCRISLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will be sure to let Jarrett know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 25, 2020

Trash dealer experience. Was supposed to be shuttled home and nobody ever called my name for shuttle service. Waited in lobby for over an hour and ultimately had to call for my own ride. No communication not More

by LEVYC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Jan 27, 2021 -

Al Hendrickson Toyota responded

We apologize for the inconvenience. We have been short on staff recently and are hiring more people. I would be more than willing to speak with you directly about what happened & see if we can make up for the inconvenience. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 25, 2020

Very good people to deal with and would recommend them. There customer Seevice is very good and there price is ok. I like there service. More

by JOHN.RPETITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 26, 2020 -

Al Hendrickson Toyota responded

Thank you so much for your feedback, John! We are grateful to have you as an Al Hendrickson Toyota customer and look forward to your next visit with us.

December 25, 2020

Good service and they get my car done so quickly and they call me as soon as it done and he explains what has done to my car More

by LONGHOANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 27, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to service your vehicle here at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

December 25, 2020

Very professional , always the best service , always on time , a dealership I would recommend to any of my friend that would want to buy a car or have it serviced. More

by RESPONSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We strive to deliver an efficient and accommodating service experience, and it is excellent to hear that you are so confident in the Al Hendrickson Toyota team. Drive safely, and we hope to earn your business again down the road!

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