Al Hendrickson Toyota - Service Center

Despite an oil change appointment, an hour later, and as I was looking around your lot, I found my car... wasn’t even moved. I brought it to the attention of the service agent, and he said it was a mistake I was looking around your lot, I found my car... wasn’t even moved. I brought it to the attention of the service agent, and he said it was a mistake and they would get on it in 10 minutes. After another hour wait, I went to ask my service agent what was up. When he wasn’t available I asked another agent if I could see the manager. When he learned I was waiting for a Supra, he replied they take a long time. I told him I would still like to talk to manager, and he refused! (He had no idea how long I had been waiting.) He said he refused to get me the manager because “he’s going to tell you the same thing.” I purchased my 2020 Supra here, but won’t be returning. I also own other Toyotas, so I’ll simply go to Delray instead. More

Thanks for the Young that helped me out was very patient to accommodate me, being that I am handicap and have a special equipment Sienna Van that I drive. I always ask that they take special care of it, & t to accommodate me, being that I am handicap and have a special equipment Sienna Van that I drive. I always ask that they take special care of it, & they definitely do. More

Very efficient and fast, with excellent service! I suggest getting in the morning and setting up an appointment so you can be attended to fast and easy. suggest getting in the morning and setting up an appointment so you can be attended to fast and easy. More

All went as planned. No waiting, In and out quickly. The service person I used, Chris K was terrific. Writing six more words, done now. The service person I used, Chris K was terrific. Writing six more words, done now. More

Great service. Got done in a timely manner. Professionalism is on point. Great environment. Friendly workers. I would recommend people to get there car there service. Professionalism is on point. Great environment. Friendly workers. I would recommend people to get there car there service. More

Great guy had an appointment for oil change took me right away and was great with customer service and communication! Gonna be my go to guy. away and was great with customer service and communication! Gonna be my go to guy. More

Everything went well and we were very happy with the service. We just moved to Florida and look forward to continuing getting our Tacoma serviced there service. We just moved to Florida and look forward to continuing getting our Tacoma serviced there More

Jarrett is the best! Calling back immediately when called and doing what he said he would do! Thanks Jarrett! I appreciate the time you take in understanding the i called and doing what he said he would do! Thanks Jarrett! I appreciate the time you take in understanding the issues. More

Once you purchase or lease your new car it’s now all about service. Al Hendrickson is # 1 ! Continue what your doing, as your my dealer in years yo come . about service. Al Hendrickson is # 1 ! Continue what your doing, as your my dealer in years yo come . More

Good service, interesting and safe way to pay for the services. I would think Al would provide vehicle cleaning like other dealers especially for repeat vehicle buyers. That is the only negative. services. I would think Al would provide vehicle cleaning like other dealers especially for repeat vehicle buyers. That is the only negative. More