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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,192 Reviews
Call Service Center (954) 448-7257

7,192 Reviews of Al Hendrickson Toyota - Service Center

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August 11, 2023

Michelle was very professional and her communication with me was fast and efficient. Would recommend this service department. More

by echo4599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle VonHedt
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Aug 11, 2023 -

Al Hendrickson Toyota responded

We're glad to know that Michelle's professionalism and efficient communication made a positive impression on you at Al Hendrickson Toyota. Thanks for recommending our service department!

August 11, 2023

service advisor was great, but your dealership refused to repair an issue that should have been covered under warranty. More

by SAMUILI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Klaus cobb
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August 11, 2023

Klaus was excellent and very helpful. Everything was explained very clearly and the work was completed on time More

by kpfinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus
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Aug 14, 2023 -

Al Hendrickson Toyota responded

We're glad to know that Klaus was able to provide excellent service and clear explanations during your visit at Al Hendrickson Toyota. Thanks for the positive feedback, we appreciate it!

August 11, 2023

After purchasing my vehicle. A rear molding on the back window needed replacing and the rav4 symbol was missing. I received poor customer service. The salesman christopher Sch More

by JOSEPHSILIANE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Schroeder
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August 11, 2023

Oscar always greets me and understands & advises what is needed for my vehicle He is your best advisor More

by COOLWEARSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Al Hendrickson Toyota responded

We're glad to know that Oscar has been able to assist you effectively with your vehicle needs at Al Hendrickson Toyota. We appreciate the feedback and will pass along your kind words!

August 11, 2023

Me atendieron muy bien. Los empleados me ayudaron Durante la visita y también tube tiempo de comprar en el departsmento de piezas algunas cosas que necesitava para mi aut More

by JASPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Al Hendrickson Toyota responded

Jaspin, nos alegra saber que tuvo una buena experiencia en Al Hendrickson Toyota y pudo encontrar todo lo que necesitaba para su auto. Gracias por compartir sus comentarios!

August 11, 2023

The service desk is situated outside, so to be checked in at this time of year is a bit uncomfortable, given 93 degree weather. The service is completed in a reasonable time and they keep your vehicle clean More

by LODGEPOINTELLC
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 10, 2023

John was great and super attentive. He kept me informed of my vehicle throughout the day. More

by linville.katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John.
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Aug 10, 2023 -

Al Hendrickson Toyota responded

We're thrilled John demonstrated our commitment to customer service! Thanks for working with us at Al Hendrickson Toyota!

August 10, 2023

Friendly advisor, service was done in a timely manner, waiting room is big enough for customers More

by randallrb16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macwood
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Aug 10, 2023 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We are happy to hear our team was pleasant and you enjoyed our waiting area.

August 10, 2023

Nice fast caring people who strive to help customers in all their anguish and questions More

by shinartin1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Al Hendrickson Toyota responded

Customer service is our top priority so it's wonderful to hear that our team has hit the mark! Thanks for the stellar review of Al Hendrickson Toyota!

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