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Albany Subaru - Service Center

Albany, CA

4.8
313 Reviews

313 Reviews of Albany Subaru - Service Center

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February 19, 2024

Excellent and timely service. Glad they have a shuttle for rides home. Front desk staff very good at listening and explaining. Pricey, as most dealerships are. But there is good f More

by LYNNPETERS622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Really great service. The person who helped me was fantastic. Everyone was super responsive and friendly, and I am so happy with service from the team! More

by george.s.fang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Staff paid attention to my needs and developed a solution that met them with minimal cost. More

by JONHARRISONCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

answered all my questions regarding optional services so was able to choose what I needed and how much I'd pay Car delivered on time. More

by ooutlier
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

I was just getting a tire rotation which CarDoc paid for and it only took an hour. EXpress service. 9:30 am appointment. Friendly people. More

by me20shop73.pbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Good service and good communication. Service center was totally remodeled years ago since I bought my older car. Looks a lot better More

by cocoablini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

I had a great time experience and only trust this crew with my car, thanks! More

by CLIDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Excellent. I resent this requirement. Positive, helpful personnel, who answered questions gracefully, with good humor and understanding. More

by NGOZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names, and won't take time to look at pictures. Everyone was excellent in service, which is where I went
February 16, 2024

Albany Subaru went above and beyond to fix my defective radio. And they did it fast. I was told I would have to wait two months but they were able to replace it in two weeks! More

by mthwaites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Love the Express Service, in and out in an hour with great customer service. Highly recommend More

by JOANNM.YOSHIOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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