Albany Subaru - Service Center

Every single employee is kind, happy, and courteous. They all did excellent work and made the process easy and quick. They all did excellent work and made the process easy and quick. More

James went above and beyond to help me with my concerns. He showed me how to change the battery on my key, for example. He showed me how to change the battery on my key, for example. More

Your shop is well managed and professional. When I had to return the next day for a followup issue, there were no excuses given, just apologies and a quick fix. Great experience overall. You pu When I had to return the next day for a followup issue, there were no excuses given, just apologies and a quick fix. Great experience overall. You put the Oakland shop to shame. More

always a great experience with the team at Albany Subaru! great service, super nice and friendly staff. I'll be back! great service, super nice and friendly staff. I'll be back! More

The staff here is alway great to work with. I especially appreciate and enjoy working with Victoria. The professionalism and helpfulness she provides is what keeps me coming back here. I especially appreciate and enjoy working with Victoria. The professionalism and helpfulness she provides is what keeps me coming back here. More

Conveniently located. , excellent service , friendly staff that are very professional.all around pleasant experience for car service , excellent service , friendly staff that are very professional.all around pleasant experience for car service More

Very friendly staff who seem to remember a frequent visitor such as myself. While they insure all issues are checked they do not pressure on any up sell and listen to the customer's needs. visitor such as myself. While they insure all issues are checked they do not pressure on any up sell and listen to the customer's needs. More

Albany Subaru Service proved again to be excellent. I recommend them to any Subaru owner/driver in the area. I recommend them to any Subaru owner/driver in the area. More

Everyone was very polite. Visit was totally unnecessary, it was evidently only to rotate the tires. The car has only 2000 miles on it, and there is no way the tires ne Visit was totally unnecessary, it was evidently only to rotate the tires. The car has only 2000 miles on it, and there is no way the tires needed rotation. I was told that tires need rotation every 5000 miles or 6 months. Evidently the tires wear out while the car is parked (ridiculous). I also asked for the chime that sounds in the cabin when backing up be disabled. according to the manual and the internet, this feature is configurable by the dealer. But evidently the service personnel don't know how to configure the Solterra. How hard can that be? More

Great experience. Would definitely recommend to anyone who is looking to service their Subaru or used vehicle. Would definitely recommend to anyone who is looking to service their Subaru or used vehicle. More