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Albany Subaru - Service Center

Albany, CA

4.7
842 Reviews

842 Reviews of Albany Subaru - Service Center

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January 14, 2025

From our initial visit, coming in to test drive our 1st Subaru we love it here! Stephen our Sales guy was awesome, I forgot the finance guys name but he too was great(Lapon I think). We love it that Subar More

by riverrod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lapon Chanthamany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Very good service and considerate for customers. In the end the service representative was able to apply all eligible discounts from service special, getting a lower price than what I originally tho More

by ych820501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

I had a great experience. I would highly recommended them for anyone looking for service done to their car. More

by ASFAN925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Harral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Ramierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Very good. Service desk agent took reasonable steps to avoid unnecessary charges by recommending a simple mechanical check on a sensor light problem which turn More

by bk7585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gile White
January 12, 2025

so far so good they tried unsuccessfully to discover a leak now we will wait for next rainstorm More

by SHMANSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
January 12, 2025

Albany Subaru Service is the best. Have worked with them over 10 years. Two years ago we moved to Carmel, so have moved our service needs to Cypress Coast Subaru. On a trip to the Bay More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Express service was great. Very well run service department. Service advisor took time to review results with me. More

by TWONGXHMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Very happy w Gile White and Service Dept. Great hrs, ride back home, and reliability More

by marschallcerrito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gile white
January 10, 2025

I think this is my second survey. I was so disappointed in the customer service. It shouldn't be so hard. I received a mailer for a service but forgot to bring it when I brought in m More

by pkr21
Recommend Dealer
No
Employees Worked With
Alan Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Torii was very friendly and helpful. She took the time to recommend the best service for my mileage/time and was just overall very pleasant to chat with. She proactively let me know that More

by jng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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