Albrecht Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A fast and efficient oil change and tire rotation. I will be back when necessary. I will be back when necessary. More
The air conditioner or cooler was great, thanks. Hopefully, the cooler will be good for the next 3 years. Hopefully, the cooler will be good for the next 3 years. More
I had a regular checkup, oil change, and car inspection for my Crosstrek. The service center is always fast, efficient, and friendly. In and out of there in no time, with text updates (including a video of for my Crosstrek. The service center is always fast, efficient, and friendly. In and out of there in no time, with text updates (including a video of work done), and ready for summer road trips! More
I just had a windshield wiper replaced. It works fine now. Thank you.very much. It works fine now. Thank you.very much. More
We were charged for an oil system flush despite us never approving this. I called and asked to speak to the service manager about this and never received a call back. This is classic up-selling to take adva approving this. I called and asked to speak to the service manager about this and never received a call back. This is classic up-selling to take advantage of a customer. It is especially egregious that it happened to my wife on memorial day weekend who is a veteran. We have bought 3 Subaru's in the past few years but this will be our last. More
When one considers the sheer magnitude of responsibility that intrinsically accompanies modern vehicular ownership, it becomes abundantly clear that selecting the most appropriate and capable venue for rout that intrinsically accompanies modern vehicular ownership, it becomes abundantly clear that selecting the most appropriate and capable venue for routine automotive maintenance is a decision that simply cannot be taken lightly. It is with a profound sense of satisfaction and a deep, abiding appreciation for exceptional customer care that I sit down today to document my recent experiences regarding the maintenance of my vehicle. ​Recently, I found myself in the anticipated position of needing to transport my beloved Subaru Ascent into the local dealership's service center for what the automotive industry professionals colloquially refer to as an intermediate service package. I must express, with the utmost sincerity and an overwhelmingly positive disposition, that the entirety of the experience went exceedingly well, proceeding with a level of seamless fluidity that one rarely encounters in the contemporary consumer landscape. ​From the very moment of my initial arrival at the facility, it was immediately apparent that the establishment is managed by individuals who understand the nuanced complexities of customer satisfaction. The core foundational aspects of this particular intermediate service visit revolved fundamentally around a few key procedural necessities. ​First and foremost among these essential tasks was the exchanging of the engine's oil. As anyone with even a passing familiarity with internal combustion engines will readily attest, fresh oil serves as the absolute lifeblood of the vehicle, ensuring that all internal mechanical components continue to operate in a state of harmonious, frictionless synchronicity. The meticulous attention paid to this straightforward yet vitally important procedure gave me a tremendous amount of peace of mind. ​Furthermore, the comprehensive service package encompassed the total replacement of the vehicle's air filter. It is often said that a vehicle needs to breathe just as freely as its human occupants, and ensuring that the atmospheric intake is thoroughly purified of external particulates and environmental debris is paramount to the continued longevity and optimal performance of the Subaru Ascent. Knowing that this component was swapped out for a pristine, factory-fresh iteration fills me with a sense of automotive security that is quite difficult to adequately put into words. ​Lastly, the highly capable technicians embarked upon a comprehensive visual and physical inspection of the myriad essential fluids that circulate throughout the various systems of the automobile. The sheer thoroughness of checking these diverse reservoirs—ensuring that each and every liquid was resting at the precisely manufacturer-recommended volumetric level—demonstrated a commitment to preventative maintenance that is truly commendable in every sense of the word. ​In final summation, my journey to the dealership for this intermediate service package was an absolute triumph of automotive care. The combination of the oil change, the fresh air filter, and the diligent checking of all the necessary fluids culminated in an experience that was not only remarkably pleasant but also deeply reassuring. I would not hesitate for a single moment to enthusiastically recommend this dealership's service department to any fellow Subaru Ascent owner who finds themselves in need of standard, intermediate vehicular upkeep. More
I’ve always had my Subarus serviced here. Excellent service and good communication throughout the process. Excellent service and good communication throughout the process. More
He provided professional and knowledgeable service, prompt communication, and transparency on repair details. I'm very pleased with my customer experience. He is a genuine, trustworthy person that will prompt communication, and transparency on repair details. I'm very pleased with my customer experience. He is a genuine, trustworthy person that will put customer needs first. I highly recommend Tanner! More
Michael is an extremely professional and down to Earth individual. That's a rare combination and makes him a top asset to your dealership. His honesty and respect for the customer shine through and go a l individual. That's a rare combination and makes him a top asset to your dealership. His honesty and respect for the customer shine through and go a long way to building trust and loyalty. More
Tanner was extremely pleasant and helpful in attending to the several issues my car had and even worked with Subaru to lower some of the estimated bill. the several issues my car had and even worked with Subaru to lower some of the estimated bill. More






