Albrecht Subaru of Wakefield - Service Center
Wakefield, MA
416 Reviews of Albrecht Subaru of Wakefield - Service Center
Great service and clear instructions about when the car would be ready. Met my expectations would be ready. Met my expectations More
Michael was all around very helpful and demonstrated great customer service skills, a pleasure to work with. great customer service skills, a pleasure to work with. More
very good service, very nice men to deal with. They explain the problems with the car to you so you understand what needs to be done as a woman we did not know car problems. They explain the problems with the car to you so you understand what needs to be done as a woman we did not know car problems. I have been coming to Subaru for about 30 years now thanks. More
Experience was as pleasant as possible. They were reasonable and negotiated in good faith. Excellent sales person. They were reasonable and negotiated in good faith. Excellent sales person. More
The work took much longer and was much more expensive than I had anticipated. A 4 hour job took more than 2 days. They didn't even look at the car until late in the first day despite my early appointmen than I had anticipated. A 4 hour job took more than 2 days. They didn't even look at the car until late in the first day despite my early appointment time. I will not be returning for service on either of my Subarus. I don't plan to purchase a Subaru again. More
Erica and Tanner were very friendly and helpful. As always, Subaru of Wakefield provided excellent service and communication during a fairly major warranty repair. In addition to performing the repa As always, Subaru of Wakefield provided excellent service and communication during a fairly major warranty repair. In addition to performing the repair and maintenance that I requested, they went far above and beyond by also replacing a nonfunctioning TPMS sensor free of charge (normally a $500 job)! The free loaner vehicle they provided while the work was being performed was another welcome bonus. Our car is running beautifully again - we are very glad to have entrusted it to such good hands! More
Very good service. Tanner was very personable and professional. I highly recommend this dealership to family and friends! Tanner was very personable and professional. I highly recommend this dealership to family and friends! More
great service, bit surprised at how much needed to be done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June More
Michael Rammah was extremely helpful through a situation with my insurance that took more than one visit (not the fault of the dealership). I was able to work with him each time as to not have to explain w with my insurance that took more than one visit (not the fault of the dealership). I was able to work with him each time as to not have to explain what happened to multiple service advisors.. He kept me updated during each visit and was very professional. I really appreciate his work. Thank you! More