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Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
416 Reviews

416 Reviews of Albrecht Subaru of Wakefield - Service Center

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June 16, 2025

Great service and clear instructions about when the car would be ready. Met my expectations More

by MATTPRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Michael was all around very helpful and demonstrated great customer service skills, a pleasure to work with. More

by Dan & Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

very good service, very nice men to deal with. They explain the problems with the car to you so you understand what needs to be done as a woman we did not know car problems. More

by LINDAAGALLISON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Experience was as pleasant as possible. They were reasonable and negotiated in good faith. Excellent sales person. More

by JQPJR
Recommend Dealer
Yes
Employees Worked With
Kordell Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
German Deras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kell Falite
June 14, 2025

The work took much longer and was much more expensive than I had anticipated. A 4 hour job took more than 2 days. They didn't even look at the car until late in the first day despite my early appointmen More

by B.CASSERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Pitocchelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Erica and Tanner were very friendly and helpful. As always, Subaru of Wakefield provided excellent service and communication during a fairly major warranty repair. In addition to performing the repa More

by JMR287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Batchelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Very good service. Tanner was very personable and professional. I highly recommend this dealership to family and friends! More

by ELLEN.EDDY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

great service, bit surprised at how much needed to be done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June More

by SAVAGEKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Pefine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rammah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rzepnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Efficient, friendly service. Easy to schedule. Several spaces available for waiting. Updated by text; ready on time. More

by WHITTEN954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Batchelder
June 13, 2025

Michael Rammah was extremely helpful through a situation with my insurance that took more than one visit (not the fault of the dealership). I was able to work with him each time as to not have to explain w More

by kerri.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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