Alexandria Volkswagen

Dean is a very helpful and thoughtful salesman. While I was looking to buy a car, he let me know immediately of a car I was interested in, that suddenly became available. While I was looking to buy a car, he let me know immediately of a car I was interested in, that suddenly became available. More

Rob Rocheford is a great salesman, he went above and beyond to get me the car that I wanted at a very good price. Definitely recommend him if you are think about buy a new car. Going through the pro beyond to get me the car that I wanted at a very good price. Definitely recommend him if you are think about buy a new car. Going through the process of buy a car can definitely be difficult, and there are those salespersons and dealers where they try to take advantage from the buyers. I can say that from experience, but nonetheless my experience with this particular dealer and with Rob Rocheford was a great one. Also, the have the best prices in the market. More

Sorrell was GREAT! The car I wanted wasn’t here but he gave me so many more options. I’m proud to say I’m walking away in my brand new Volkswagen! Thanks for all the he The car I wanted wasn’t here but he gave me so many more options. I’m proud to say I’m walking away in my brand new Volkswagen! Thanks for all the help! More

Sorrell was awesome and I was very pleased with my experience! He was great!! Will be back experience! He was great!! Will be back More

Dean Reyes, we are so thankful for all your help in 2018 and also 2022 for our Jettas we really appreciate your Knowledge and Honesty thank you very much 😊 and also 2022 for our Jettas we really appreciate your Knowledge and Honesty thank you very much 😊 More

Rob Rocheford is an awesome salesman and I would definitely recommend working with him and the Alexandria Volkswagen group whenever you want a car. Rob is very knowledgeable about all the cars at th definitely recommend working with him and the Alexandria Volkswagen group whenever you want a car. Rob is very knowledgeable about all the cars at the dealership and took the time to show us each and every feature of the VW Jetta we wanted to purchase. Afterwards, he worked tirelessly and stayed past his work shift to ensure our sale was submitted and we were given a good deal. Overall, an amazing experience and we will be giving him and the dealership our business in the future! Thank you! -Sam More

Sorrell Carter was a professional Sales Associate during the purchasing of my 2021 Volkswagen Jetta. The whole purchasing ordeal with him was nothing less than a great experience. My experience with Ja the purchasing of my 2021 Volkswagen Jetta. The whole purchasing ordeal with him was nothing less than a great experience. My experience with Jasmine, the finance officer was the total opposite of being a great experience. Because of her actions and her professionalism, purchasing any future vehicles through Volkswagen would be questionable. Being a consumer with a 803 score, and offering me a 4.69% finance rate was an insult and later threatening me with a lock-in for 6 months to that rate was a bigger insult. My banking institution recognized my rating as being one that warranted a low finance rating of 1.99%. The vehicle will be refinanced through another banking institution within the next several days. More

Coming into this dealership I was going to just try. After meeting Sorrell and the team and telling them what I was looking for they worked hard to ensure I got what I was looking for here at VW. My dre After meeting Sorrell and the team and telling them what I was looking for they worked hard to ensure I got what I was looking for here at VW. My dream car is the Jetta GLI and I am walking out of here after their training efforts with a GLI. They were informative, understanding, flexible and most importantly they were here to off a great service. Thank you! More

We’ll done. Helped me out in a jiffy. Didn’t have any trouble. Straight up. Helped me out in a jiffy. Didn’t have any trouble. Straight up. More

I'm sure Alexandria Volkswagen is a decent dealership but my sales rep wasn't very good. Just about every action had to be initiated and followed up by me multiple times. I had to ask basic questions multipl my sales rep wasn't very good. Just about every action had to be initiated and followed up by me multiple times. I had to ask basic questions multiple times, with responses taking days. It took two months, a few visits in person, and about a dozen requests (verbal and written) for them to send me the completed paperwork. Each time I requested the paperwork he had some excuse that someone had to put it on a flash drive and they weren't there or someone from finance will get ahold of me, and the managers were always unavailable. When my tags came in, I went back to the dealer to pick them up. One of the rear screw mounts was messed up so the same unhelpful sales rep mounted the rear plate with only one screw. I had to find a different person to fix the mount. I was going to purchase a second vehicle from them but have decided to go elsewhere. More