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All American Chrysler Jeep Dodge Ram of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.5
1,932 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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2510 E 8th St

Odessa, TX

79761

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Showing 1,932 reviews

December 25, 2023

Made sure that all of my concerns were address. Staff was wonderful, will definitely return in the future More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac Baca (5 stars), Grecia Ortiz (5 stars), Jason Mandell, Joe Ortega
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Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Josh, for taking the time to share your positive experience with us. We are thrilled to hear that our staff was able to address all of your concerns and that you found them wonderful. We truly appreciate your kind words and look forward to serving you again in the future.

December 25, 2023

Vers accomodating staff, great service and very helpful . I WILL CERTAINLY HAVE MY NEXT SERVICE HERE More

by LAREBILYRAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your kind words, LAREBILYRAG! We are thrilled to hear that our staff provided accommodating service and were helpful during your visit. We appreciate your support and look forward to serving you again for your next service.

December 25, 2023

I am a satisfied repeat customer that has bought over 6 vehicles. Salesman Robert is very experienced and focused in customer service. More

by Ozzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ortega, Victor Garcia
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Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Ozzy, for taking the time to leave us a positive review! We are delighted to hear that you are a satisfied repeat customer and that Robert provided you with experienced and focused customer service. We appreciate your loyalty and look forward to assisting you with any future vehicle needs.

December 24, 2023

Amazing service. Great choice . My dealer had multiple choices for my budget and was very patient during the entire process as I was very careful on what I was choosi More

by FDPTEXAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Sauceda, Joe Ortega
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Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had an amazing experience at All American Chrysler Jeep Dodge Ram of Odessa. It's fantastic to know that our dealer was patient and provided you with multiple choices that fit your budget. Congratulations on your new Dodge Charger 2022! We're glad that you are happy with your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

December 24, 2023

I checked in at 7:50. My oil change anf tire rotation wasn't completed unti 20:30... More

by RRAMIREZ16
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lemons
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Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your feedback, RRAMIREZ16. We apologize for any inconvenience caused by the delay in completing your oil change and tire rotation. We understand that your time is valuable, and we strive to provide efficient and timely service to all of our customers. We appreciate your patience and hope to have the opportunity to serve you better in the future.

December 23, 2023

Professional. Courteous. I truly enjoyed the experience. I will definitely buy from them again . More More

by RCJ307579
Recommend Dealer
Yes
Employees Worked With
Joe Ortega
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us such a positive review, RCJ307579! We are thrilled to hear that you had a professional and courteous experience with us. We appreciate your kind words and look forward to serving you again in the future.

December 23, 2023

Very poorly managed, don’t show any customer appreciation, not courteous at all…not very professional! More

by TVALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mandell, Joe Ortega
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to provide feedback on your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate hearing from our customers and value your opinion. We apologize if you felt that our customer service was lacking and that we did not meet your expectations. We strive to provide excellent service and will take your feedback into consideration as we continue to improve our operations.

December 21, 2023

I had no problems. The salesman brought the vehicle to my house and I test drove back to dealership and drove away 2 hours later I a new vehicle. The experience was mu More

by BGM41548
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Armour, Candy Johnson, Sammy Luna, Robert Pate, Joseph Rodriguez
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Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, BGM41548. We are thrilled to hear that our salesman provided you with exceptional service and made your vehicle purchase experience better than expected. We appreciate your consideration for any future vehicle purchase and look forward to serving you again in the future.

December 19, 2023

Service was excellent and convenient. . Jaime was very helpful and informative on the process as this was my first experience getting my vehicle serviced at the Odessa Dodge House. More

by Spadoni.katelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Katelyn, for your kind words! We're thrilled to hear that you had an excellent and convenient experience with us at All American Chrysler Jeep Dodge Ram of Odessa. We're glad that Jaime was able to provide you with helpful and informative service during your first visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

December 19, 2023

TRUCK WAS THERE FOR OVER 4 MONTH OVER A SEAT MOTOR AND IS STILL NOT RIGHT. THIS PLACE IS A SKID MARK ON RAMS xxx. DONT WASTE YOUR TIME AT THIS DEALERSHIP. THEY SUCK. IM TAKING IT TO A DEFFERENT DEALERSHIP TO More

by klight0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Padilla, Emily Reddell
Report | Print
Dec 29, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to provide feedback on your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate hearing from our customers and value your opinion. We apologize if you felt that our customer service was lacking and that we did not meet your expectations. We strive to provide excellent service and will take your feedback into consideration as we continue to improve our operations.

Dec 29, 2023 -

klight0 responded

In other words they are not going to do anything about it worst dealership ever

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