"6 MO ISSUE RESOLVED"
- 6 mo car noise
After body repairs at a local shop due to an accident and several attempts to find the cause, a 6 month noise/safety issue was resolved by efforts of Tony Buttitta going above and beyond the normal limits of a service consultant. We were very frustrated with the ominous sounding noise and the stance by both the body shop and the dealership that the other should be responsible. Tony convinced the manager at Alan Nott to put in on a lift and look at it. A loose bolt was found immediately and tightened. We have not had the issue since. He is the caliber of employee that should inspire others to do more than just the requirements of their job. We appreciate his efforts and are now very happy customers.
Employees Worked With
"Beautiful car...great people to work with!!"
- Honda Jane
From the minute we contacted Allan Nott online to the time we drove our new car out of the dealership, we met very knowledgeable, personable salespeople including Dylan Legge who spent time in checking out different cars with us, taking us for a test ride, and getting a vehicle in a different color from another dealership for us. The guys who helped us with the paperwork were very efficient. Brad Brown, the delivery specialist, took the necessary time to make sure we knew how to use all the features on our car before we drove it off of the lot...we are looking forward to many miles of travel in our first Honda vehicle.
Car salesmen can be hard to deal with, but not at Allan Nott. Everyone there was helpful and friendly. I was relaxed and not stressed by the process of buying a car.