
Anderson Toyota Lexus
Loves Park, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Never Gave Up on Us. I want to preface this review with: my wife and I did not end up buying a car from Eric. But I also will not be leaving any review for any of the othe I want to preface this review with: my wife and I did not end up buying a car from Eric. But I also will not be leaving any review for any of the other salespeople I met that I didn't buy a car from. Eric was that friendly and accommodating. Right from the start he knew all the questions he needed to ask us to narrow down his search field when looking for a car for us. At the time we dealt with Eric we were considering an SUV with 3 rows and he found some great vehicles for us, but our budget just couldn't get us there. On a whim we decided to buy a minivan not thinking that that's what we wanted. In the end Eric made sure to contact us with new options and prices without being overly persistent. He also never tried to upsell us. He had a lot of respect for us and our situation and I would definitely recommend him (and Anderson Toyota) to anyone I talk to who is looking to buy a car. More
Keith was extremely rude My family and I went in with intentions to purchase a vehicle. Keith was very nice at first however, when we were discussing the actual purchase of th My family and I went in with intentions to purchase a vehicle. Keith was very nice at first however, when we were discussing the actual purchase of the car, he was being extremely rude and changed his personality and mannerisms right away. He was trying very hard to push a sale, to a point where he was being rude. He was acting as if Anderson Toyota Lexus was the only Lexus dealership in the world, and that we were making the worst decision of our lives. I get it man you wanna sell your car, but I don't have to buy it. Accept it. We ended up buying the same car elsewhere for a better price. More
Tire Gauge Got in my car and drove off to do some shopping and noticed by tire light on, pulled over and did not see anything wrong. Called the service dept and Got in my car and drove off to do some shopping and noticed by tire light on, pulled over and did not see anything wrong. Called the service dept and told them my light was on of course I thought my spare was low, they told me to come in right away. They took my car and a short time later came back and said it was a nail and was all set to go. I asked what the charge was and said no charge. way to go More
Amazing Service Erick Wright is such a helpful sales person. He answered so many questions and took it all in stride. I can not recommend him and Lexus of Rockford hi Erick Wright is such a helpful sales person. He answered so many questions and took it all in stride. I can not recommend him and Lexus of Rockford highly enough. Ben Bleed took care of my financing and was just as efficient and kind as Erick. I will be back when it’s time for a new car! More
Life Saver Two hours into our weeklong road trip our bumper became partially detached. After stopping at two different auto body shops, and having a minor nervou Two hours into our weeklong road trip our bumper became partially detached. After stopping at two different auto body shops, and having a minor nervous breakdown, we tried Anderson Toyota. After speaking with Greg at the service desk, the dealership was able to secure the bumper back on and were kind enough not to charge us. If you are in bind, I highly recommend Toyota Anderson for their excellent customer service. More
Great experience It took me a long time to finally decide to buy the new 4Runner that I had always wanted. When I walked in to the dealership with a printout of my “pe It took me a long time to finally decide to buy the new 4Runner that I had always wanted. When I walked in to the dealership with a printout of my “perfect car”, I thought it would be weeks before I would get it. Within an hour, they found it for me, and even when I remembered a couple more features, they made it work! I got my new car within a few days, and I couldn’t be more pleased with the whole experience! Thanks for making my dream come true! More
New lease Ryan went above and beyond to make sure I got the price and car I wanted. Ben made the financing and paperwork quick and painless, and explained every Ryan went above and beyond to make sure I got the price and car I wanted. Ben made the financing and paperwork quick and painless, and explained everything. Great job done by all! More
Smooth and flexible staff! Everyone worked together seamlessly to make my experience easy and stress free. I was pleased with efforts made to ensure I was able to leave in the t Everyone worked together seamlessly to make my experience easy and stress free. I was pleased with efforts made to ensure I was able to leave in the truck I wanted. More
Not as painful as expected! I really don't like car shopping! Between figuring out what I like and then going through all the paperwork, I'd rather jab myself in the eye with a f I really don't like car shopping! Between figuring out what I like and then going through all the paperwork, I'd rather jab myself in the eye with a fork. I drug myself into Anderson and Michael was selected to be my salesman. He made it enjoyable and I didn't feel any pressure at all. I drove away with a Lexus and was completely satisfied with the experience. I would definitely recommend Anderson and especially Michael! More
Happy with our Lexus purchase. Chris Beto was our sales contact. His product knowledge was extensive and was able to answer our questions. He even came in on his day off so we could Chris Beto was our sales contact. His product knowledge was extensive and was able to answer our questions. He even came in on his day off so we could get our deal done. ( I think he missed his golf tee time on a nice day to finish our transaction,) !!! Others at the dealership were helpful, too. We are enjoying our 2019 nx 300. More