
Anderson Toyota Lexus
Loves Park, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Lexus Service I set up an appointment for service on my LS. Everything was performed to my satisfaction in a timely manner. Everyone was very professional and court I set up an appointment for service on my LS. Everything was performed to my satisfaction in a timely manner. Everyone was very professional and courteous, especially Jeff Ahlquist who handled all of the details. More
Years of Excellent Service - Mike I have been purchasing cars through Andy for more than 20 years. That in itself says a lot about him. If you are looking for a vehicle, you want to ca I have been purchasing cars through Andy for more than 20 years. That in itself says a lot about him. If you are looking for a vehicle, you want to call Andy. More
Service Rob, the service manager, went out of his way to help me out. I was able to drop my car off the night before and they were able to provide me with a Rob, the service manager, went out of his way to help me out. I was able to drop my car off the night before and they were able to provide me with a loaner for the next day. The car was ready when I arrived after work, and he even had it washed for me :) More
Best Car Purchasing Experience I Have Ever Had I stopped by Anderson on Friday afternoon with my wife to look at a new vehicle and was greeted with a smile and a handshake from Kim Rizvi. He showed I stopped by Anderson on Friday afternoon with my wife to look at a new vehicle and was greeted with a smile and a handshake from Kim Rizvi. He showed us two vehicles that we were interested in and went over all of the features and benefits of each. I went back on Saturday and again was greeted promptly by the sales manager as well as Kim. After a test drive we quickly made the decision on which vehicle we were ready to purchase. Kim was then able to work with the sales manager to get me what I feel was a great deal. The entire process from start to finish was exceptional and easily the best car purchasing experience I have ever had (and I've purchased a lot of cars). Kim made us feel comfortable throughout the entire process and is one of the best sales people I have ever worked with. In addition to that, the entire staff at Anderson made us feel welcome. After such a great customer experience, I really don't see myself ever buying another vehicle from anywhere but Anderson. More
Excellent Service I was presented with a friendly atmosphere and fast service. I was only there for an oil change but once I mentioned something else they were quick to I was presented with a friendly atmosphere and fast service. I was only there for an oil change but once I mentioned something else they were quick to fix the problem... More
Great service after an accident. Our Lexus RX 350 was rear ended on I-90 about 10 miles from the dealership. We drove it to Lexus of Rockford and they checked it out and OK'ed to driv Our Lexus RX 350 was rear ended on I-90 about 10 miles from the dealership. We drove it to Lexus of Rockford and they checked it out and OK'ed to drive 150 miles back home. Everyone there was very kind during a trying day. Really great people and after all that there was no charge! More
Great experience Found Jeff to be friendly and no high pressure run around. Gave a very fair price on my trade in. Knew our bottom line cost with no problems. Very hap Found Jeff to be friendly and no high pressure run around. Gave a very fair price on my trade in. Knew our bottom line cost with no problems. Very happy with our experience. Sells a very reliable product at a fair price. More
BEST CUSTOMER SERVICE! I normally do not write online reviews, but i promised eric in lexus service i would as a welcome present. i have had several different makes and mode I normally do not write online reviews, but i promised eric in lexus service i would as a welcome present. i have had several different makes and models of cars over the years, lexus by far is my favorite. it makes it even easier when the service department is staffed with friendly knowledgeable people. i came in for some basic maintenance and eric greeted me with a smile and a handshake to introduce himself, he said he has been with lexus for a week or so, and i am sure glad he is the guy helping me from now on. he let me know everything was ok with the car, told me i had a big service coming up, and mentioned what he could do in the future if i ever needed any help. first class all the way eric, thanks!! More
Somewhat frustrating Even though the dealership/techs could not find the reason for my tire inflation issues, they really took their time trying to find the issue, and the Even though the dealership/techs could not find the reason for my tire inflation issues, they really took their time trying to find the issue, and the service advisor I had today was amazing. His name is Brad Kahle. He made the appointment less frustrating by explaining what they had done in an attempt to diagnose the problem, and gave excellent recommendations as to what to try next. I appreciated the extra effort. More
15,000 mile maintenance I dealt with Brad Kahle and he was very professional, thorough and engaging. I was very pleased with my visit. Great job. And they also got me right i I dealt with Brad Kahle and he was very professional, thorough and engaging. I was very pleased with my visit. Great job. And they also got me right in and out in a very timely manner. Awesome. More