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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,719 Reviews

3,719 Reviews of Andrew Toyota - Service Center

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February 03, 2024

Always trust it will be good service. Staff is friendly and communicates well. Amenities have gotten worse. More

by JWRIGHT36
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
Feb 06, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback. We're pleased to hear that you trust in our service and find our staff friendly and communicative. We apologize for any decline in our amenities and appreciate your understanding. We'll take your comments into consideration as we strive to improve our overall experience. If you have any further concerns or suggestions, please feel free to share them with us.

February 03, 2024

Cody was very professional and dealt with a complicated process involving Carvana and their warranty process. He stayed on top of everything and made sure I was informed every step of the way. He is a grea More

by tuckerdoo62
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
Feb 06, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your kind words about Cody! We're thrilled to hear that he provided you with professional and attentive service, especially during a complicated process with Carvana and their warranty. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

February 01, 2024

I think whatever I could say, should be expressed in the knowledge that I have over the years bought a number of cars from you and continue to have them serviced by you. More

by jakefuller70
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 02, 2024 -

Andrew Toyota responded

Hi Jake, Thank you for your continued trust and loyalty over the years! Your support means the world to us, and we're grateful for the opportunity to serve you with both car purchases and service. We're committed to maintaining the highest standards and ensuring your satisfaction with every visit. Thank you for being a valued customer!

February 01, 2024

John always goes above and beyond for me. He is so helpful and kind, and truly is concerned about your needs. More

by robert.deangelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Andrew Toyota responded

Hi Robert, Thank you for sharing your experience! We're thrilled to hear that John consistently goes above and beyond to assist you and address your needs. Providing exceptional service is our priority, and we're grateful for your kind words. Thank you for choosing us!

February 01, 2024

Quality work done and service is great, I don't have a complaint. The cookies are good too. More

by jlo19577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're glad to hear that you're satisfied with the quality of work and service at our dealership. It's wonderful to know that you enjoy the cookies as well! We appreciate your business and look forward to serving you again in the future.

February 01, 2024

Always great service. Personable, reliable, friendly, caring, professional, trustworthy, timely, sincere, helpful, supportive, genuine, gracious ???? More

by M4HEN
Recommend Dealer
Yes
Employees Worked With
Willie
Feb 02, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your glowing review! We're delighted to hear that you consistently receive great service from us. Your kind words about our team mean the world to us, and we're grateful for your trust and support. We look forward to continuing to provide you with excellent service in the future.

February 01, 2024

Bought new tires from Andrew, the alignment was totally screwed up after the tire install, took it back for redo, received some push back, but it was re-aligned. Also asked for an oil change when doing the More

by Bluemoont10
Recommend Dealer
No
Employees Worked With
Sasha
Feb 02, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 31, 2024

Car wouldn't start. Got it towed in by AAA. Diagnostic showed the issue, was a simple fix, had a new filter put in too. I like the video done on the evaluation. AND the More

by FALCONME
Recommend Dealer
Yes
Employees Worked With
Steve.
Feb 02, 2024 -

Andrew Toyota responded

Thank you for sharing your experience with us! We're glad to hear that our diagnostic process helped identify the issue with your car and that the solution was simple. It's great to know that you appreciated the video evaluation and found it helpful. We're also happy to hear that our courtesy driver provided excellent service. Your feedback is valuable to us, and we look forward to assisting you again in the future.

January 31, 2024

Exceptional as always, this place is worth the 90 minute drive one way to get my vehicle serviced, for the treatment I receive, I would go nowhere else, I trust these people, and these days, that's not easy More

by RANDYBRAUN_3
Recommend Dealer
Yes
Employees Worked With
Willie
Feb 02, 2024 -

Andrew Toyota responded

Hi Randy, Thank you for your glowing review! We truly appreciate your dedication to our service center and your willingness to make the 90-minute drive. Your trust means everything to us, and we're committed to delivering exceptional service every time you visit. We're grateful for your loyalty and look forward to continuing to exceed your expectations in the future!

January 31, 2024

Great experience with the dealership. Experienced and polite. Thanks for your help. Will return for service. More

by BOBNELLIE1
Recommend Dealer
Yes
Feb 02, 2024 -

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our dealership and that our team provided experienced and polite assistance. We appreciate your trust in us and look forward to serving you again for your future service needs.

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