Back

Annapolis Hyundai

Annapolis, MD

4.5
2,791 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
Contact Dealership

935 West St

Annapolis, MD

21401

Directions

By Type

Showing 2,791 reviews

September 16, 2023

Wonderful experience! Charles, Kevin and Joe were all super helpful and very friendly. Great customer service! Second car buying from Charles, thank you!! More

by amanda.d.mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Meiklejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Annapolis Hyundai responded

Thank you so much!

September 12, 2023

The sales and financing staff did a great job. Very personable and friendly. The whole thing went very smoothly. More

by doncrist1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Annapolis Hyundai responded

Thank you for the great review!

September 11, 2023

They don't answer the phone; you can't get an update. My car has been there almost two weeks, undriveable, and I have NO idea if it's going to be fixed. More

by duranni
Recommend Dealer
No
Employees Worked With
No one from sales
September 10, 2023

Have now left my vehicle twice for a factory recall. Still waiting to have the work done. Have to go back a third time More

by mikeyuhas1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jan Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Great sales service Dan and Evan were great. No sales pressure and worked with me to get the car I wanted for a good deal. Would work with them again More

by faison460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Frady Daniel Harris
September 04, 2023

I waited 5 hours fir an oil change! It took 2 months fir appointment! Everyone there was having the same experience More

by nancycann7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Meiklejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Annapolis Hyundai responded

Hi Nancy, Thank you for taking time to give feedback. I'm sorry about the wait time. A complementary service and recall should not take that long. We have been struggling with the demand of service vehicles from other dealerships and it's causing some bottlenecks. We are trying to not let it roll over to clients that purchased from us and have a great service history, like you. We should have done a better job communicating that the appointment time is with the Advisor and not necessarily when the car gets into the shop. I will review the day's flow, from your visit, so we can do better next time. We are working on this and will resolve so similar experiences don't happen again. Thank you Nancy!

August 31, 2023

Professional people, amazing customer service, very friendly and helpful. Service performed always on time, I raccomend Annapolis Hyundai More

by luigi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Brian was the only helpful person. They lost my file, would not answer my calls and went over 7 days of no contact while they had my car. They are unreliable, rude, and unprofessional. More

by mccaitlin99
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Sep 04, 2023 -

Annapolis Hyundai responded

Hi Caitlin. I'm sorry for the experience. Please email me or call me to share more about your visit. Thank you. -Mike Mayfield, GM. 410-571-3506 mike.mayfield@annapolishyundai.com

August 25, 2023

Excellent customer service, updates given on progress. Went in for an oil change and recall, informed about what the recall was for ,and it was completed in a timely fashion. More

by spearmon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 04, 2023 -

Annapolis Hyundai responded

Thank you for the kind review. Hope to see you again next time!

August 22, 2023

Mo Abaidullah was very knowledgeable about the Ioniq 6 and answered all my questions promptly and professionally. He anticipated my needs and made me feel like a special customer. More

by rvolland08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abaidullah, Mubarik
Sep 04, 2023 -

Annapolis Hyundai responded

Nice review! Thanks!

...
20
...