Annapolis Subaru

We were satisfied with this dealership and salesman and finance office all worked to get us into our new Outback finance office all worked to get us into our new Outback More

Annapolis Subaru has always been very helpful. This is our third purchase with them, and they were helpful again. This is our third purchase with them, and they were helpful again. More

I bought a Forester here in 2012 and had good service and support through the years. There was no doubt that I’d be back when it was time for a new Subaru. Susan was helpful, friendly, and informative from support through the years. There was no doubt that I’d be back when it was time for a new Subaru. Susan was helpful, friendly, and informative from my first email inquiry through the purchasing process. My dog came along and loved all the treats and attention. More

James was great! He made my wife and I feel really comfortable when we walked in. One of the nicest sales people I've ever worked with and was super responsive the wh He made my wife and I feel really comfortable when we walked in. One of the nicest sales people I've ever worked with and was super responsive the whole time! More

Outstanding service and price. David is the best salesman I have purchased from to date. David is the best salesman I have purchased from to date. More

We were disappointed in our new vehicle. We discovered damage when we got it home. We have to take time off from work to repair it. Very frustrating. We discovered damage when we got it home. We have to take time off from work to repair it. Very frustrating. More

This is the second Subaru we've bought from this dealer. We didn't hesitate to come back when our first one was totaled. The service has always been excellent, the people pleasant and attentive and its bee We didn't hesitate to come back when our first one was totaled. The service has always been excellent, the people pleasant and attentive and its been a pleasure to work with them. More

Dave Winters was attentive and listened well and was not pushy. I enjoyed working with him. Wm Hoyt handled the financial aspects ... and offered some creative ways to think about the leasing. Thank you pushy. I enjoyed working with him. Wm Hoyt handled the financial aspects ... and offered some creative ways to think about the leasing. Thank you to both Dave and Wm. More

Annapolis Subaru lives up to their promise of exceptional service. Four years after I purchased my Forester, Susan Coolen remembered me and was quick to respond to an issue that needed to be addressed. The service. Four years after I purchased my Forester, Susan Coolen remembered me and was quick to respond to an issue that needed to be addressed. The teamwork with the service department was outstanding and David was knowledgeable, polite, and a calming force during a stressful time. Highly recommend Annapolis Subaru!! More

In short, this dealership needs to revamp its service department completely. There is no service. There are not enough service agents. That is a management issue that they acknowledge. But management let department completely. There is no service. There are not enough service agents. That is a management issue that they acknowledge. But management let it get to this point. Also, forget using technology. You can't book a service online that is not a "regular" interval service. Chat is worthless. When you finally get your car in for service, they can't accurately tell you how long the service will take. I was told it would be 3 hours, but it was 5 hours. I'm wasting my time typing this because nothing changes. More