Annapolis Subaru

Great cars, great people I had a wonderful experience at Subaru of Annapolis. They provide a truly great customer experience. I look forward to working with them in the future I had a wonderful experience at Subaru of Annapolis. They provide a truly great customer experience. I look forward to working with them in the future. More

Great atmosphere I first went to another Japanese make dealership in town. Their showroom felt tense and the staff seemed stressed. In contrast, Annapolis Subaru's atm I first went to another Japanese make dealership in town. Their showroom felt tense and the staff seemed stressed. In contrast, Annapolis Subaru's atmosphere and everyone who spoke with was relaxed and pleasant. My salesperson Brianna was particularly enjoyable to be around. The whole car buying experience was better than i expected it to be. More

Jason Kuffler/blue imprezia Jason was low key and not pushy but picked up on personal details. He shared bits of himself as well without overdoing it. Very knowledgeable and smoo Jason was low key and not pushy but picked up on personal details. He shared bits of himself as well without overdoing it. Very knowledgeable and smooth process. More

Amazing excellent Excellent service Friendly was amazing, Kevin make my dream become real he is a good sale man Everything on that dealer was amazing for real Tha Excellent service Friendly was amazing, Kevin make my dream become real he is a good sale man Everything on that dealer was amazing for real Thanks Annapolis Subaru dealer and thanks Kevin Shipler. More

Low Key, No Pressure Advised Jason when we first met, I was looking at a Forester, since I was unfamiliar with them. Told him we were in the informational phase and not i Advised Jason when we first met, I was looking at a Forester, since I was unfamiliar with them. Told him we were in the informational phase and not interested in test driving. He took me to a Forester and explained all the features and difference in trim levels. Asked me if I had any questions, game his card and that was it. None of the usual BS of wanting me to buy today. Maintained unobtrusive contact via email. After we drove several other brands( and the Forester), emailed him and asked for no haggle, one time only out the door price. Responded quickly. With several. They did not have color and trim level, but took a few days and located just what my wife wanted. Business manger Bob Carroll, was the most sincere laid back one Ive ever run into Explained our options, made NO attempt to force or scare us into anything we didn't want. More

Service I couldn’t remove key after vehicle was stopped and Repair was expensive but it solved the problem. Problem was I couldn’t remove my key when the vehicle was stopped an in park. Repair was very expensi Repair was expensive but it solved the problem. Problem was I couldn’t remove my key when the vehicle was stopped an in park. Repair was very expensive. More

Pleasant experience All personnel helpful, knowledgibe and professional. Our salesperson and business manager made our leasing another vehicle a pleasant one, answering a All personnel helpful, knowledgibe and professional. Our salesperson and business manager made our leasing another vehicle a pleasant one, answering all our questions and explaining everthing. More

As simple as simple gets My Sales Agent Sonja was Amazing! She has compassion and listened to what we needed. She went out of her way to stay late so we could have our new car My Sales Agent Sonja was Amazing! She has compassion and listened to what we needed. She went out of her way to stay late so we could have our new car. anyone in need of a new car go see Sonja! More

Excellent service Had an excellent experience purchasing a new Outback from this dealership. Out salesperson Jason was very informative of the different features, and h Had an excellent experience purchasing a new Outback from this dealership. Out salesperson Jason was very informative of the different features, and helped us organize the financing and purchase from the time of our first test drive to the completion of the purchase a week later. Highly recommended. More

High prices These folks run a skilled service department. Their prices on parts are out of line with reality. I have been charged 25 dollars each for spark plugs These folks run a skilled service department. Their prices on parts are out of line with reality. I have been charged 25 dollars each for spark plugs and 800 dollars for an AC compressor. The total for the compressor replacement was 1300 and change. More