Annapolis Subaru

Purchase of used truck Ryan, Brianna and Bob were amazing to deal with. Great communication and had everything squared away before we arrived at the dealership. Literally in Ryan, Brianna and Bob were amazing to deal with. Great communication and had everything squared away before we arrived at the dealership. Literally in and out, and back on the road with the used truck in under 15 min. More

Bought My First Car This unique dealership has exceptional and tailor made customer service at Annapolis Subaru. I went to endless dealerships in Montgomery County, Maryl This unique dealership has exceptional and tailor made customer service at Annapolis Subaru. I went to endless dealerships in Montgomery County, Maryland and Northern Virginia, which limited my options and fit into a car due to a height issues. My parents and I decided to drive early in the morning to Annapolis for a change of scenery on selecting a SUV. We test drove a wide array of cars at three dealerships and were either going to purchase a Nissan Rouge or Ford Edge. My final choice was buying a tailor made car after being in contact with an awesome sales representative Ottie Jones. This respectful car salesman sent pictures after working a eight hour shift and talked about the lacrosse culture in Maryland. This led to a week full of excellent customer service and sending me pictures of the Ford Edge. My father was impressed with the dealership's car salesmen being straight forward and direct. These car salesmen helped fit 6'6" Mitchell College Mens Lacrosse and Division III student-athlete into a custom fit SUV on a very busy Saturday (March 30th). A duo of Ottie Jones and Ryan Crawford working as a unit exercising the principles of teamwork, selflessness, and consideration towards the consumer. All car expenses, title paperwork, and etc were handled efficiently with outstanding professionalism, by both men including the Finance Manager Joe Tyler. More

Salesperson and staff were fantastic. Everyone I met at this dealership were top-class. Starting with Marissa Leach who was very winsome when I first arrived. She passed me to Sonja, who Everyone I met at this dealership were top-class. Starting with Marissa Leach who was very winsome when I first arrived. She passed me to Sonja, who turned out to be a fellow Mississippian with my wife! She got me a great deal on the color of car I wanted. I wound up getting a better level (premium) than originally intended because she made it worth my while. She listened to everything I wanted (and didn't want) and made every effort to meet every need I had. Joe Tyler was professional and efficient during the payment process and I left very satisfied and happy. Looking forward to going back to have accessories installed, get service, etc. More

2006 Subaru At first, I wasn't happy when the vehicle that I had requested to look at in the morning was possibly being sold to another customer. However, things At first, I wasn't happy when the vehicle that I had requested to look at in the morning was possibly being sold to another customer. However, things worked out in our favor and the vehicle became available. Very happy with our purchase. Thank you. More

Purchase at Annapolis Subaru I had a really fantastic experience at Annapolis Subaru. I inquired about a Subaru Crosstrek and had a very prompt email reply. A big plus was that th I had a really fantastic experience at Annapolis Subaru. I inquired about a Subaru Crosstrek and had a very prompt email reply. A big plus was that they didn’t ask for my phone number but were willing to communicate via email. Loved that! Was able to set up an evening test drive and was helped by Sonja Anderson. She was really knowledgeable about the car and answered all the questions I had. Low key and so pleasant to work with! Once I made the decision to trade I worked with Joe Tyler from the finance dept. Joe was straight forward, honest and didn’t oversell. He was forthright about what he thought would be a good choice for me. I had done a lot of research, so really walked in knowing what I wanted and whether the offer was good. Joe and Sonja made the experience exceptional though. Throughout the whole process I felt like they had my best interests at heart. They were really great to work with and when the time comes to get another Subaru, I’ll go back to see them again. More

Great experience in car purchase I had a great car buying experience at Subaru of Annapolis. Everyone worked to get me a car that is perfect for my needs. There was a child's pay ro I had a great car buying experience at Subaru of Annapolis. Everyone worked to get me a car that is perfect for my needs. There was a child's pay room that my grandson was able to stay and play. All associates were kind and greeting everyone on approach, even if they were not my salesperson. Family atmosphere was evident by all. More

Annapolis Subaru provided the exact car at the right price I appreciated the efforts that Brianna went to, to make my wife and I comfortable. She took the time necessary to ensure we got the car that met our n I appreciated the efforts that Brianna went to, to make my wife and I comfortable. She took the time necessary to ensure we got the car that met our needs. The respect of not haggling and bringing us the best deal first. I’ll be a repeat customer. Thank you More

Straight forward and hassle free Susan listened to what we were looking for and didn’t try to up sell. She focused on our search and delivered a car in our parameters Susan listened to what we were looking for and didn’t try to up sell. She focused on our search and delivered a car in our parameters More

Knowledgeable, friendly, responsive The salesman and management were knowledgeable, friendly and responsive. They wanted to make a deal and listened but were not overly pushy. I enjoyed The salesman and management were knowledgeable, friendly and responsive. They wanted to make a deal and listened but were not overly pushy. I enjoyed doing business with the whole staff. Seems to be a good culture. More