Annapolis Subaru

Pleasant Experience I had a good experience at Annapolis Subaru. I ordered a vehicle and the sales team was very patient with me while I chose exactly what I wanted on th I had a good experience at Annapolis Subaru. I ordered a vehicle and the sales team was very patient with me while I chose exactly what I wanted on the vehicle. Beware when ordering a vehicle. Apparently they do not know where the vehicles are at any given point. Even if their system says the vehicle will arrive on a specific day it may not. Also, they can't update you on a new arrival date. Would be nice if the vehicle's had some sort of tracking number. Guess that's not what the VIN is for. Most of the staff is very knowledgeable, however some of the staff need to familiarize themselves with the vehicles. My sales associate didn't now how the remote start worked or what the answers were to other questions I had to seek help from another associate. With that said, they were very accommodating even though I wasn't their customer. More

Great experience. There were numerous sales staff involved with my purchase and they all did a great job providing quality service. There was an issue discovered with t There were numerous sales staff involved with my purchase and they all did a great job providing quality service. There was an issue discovered with the car after the sale (it was a As Is/ No warranty) and they were still willing to remedy the problem. On the level business. More

Great experience! Ottie was knowledgeable and direct throughout the purchase of our new Subaru. We plan to work with him again when we purchase a second car. Ottie was knowledgeable and direct throughout the purchase of our new Subaru. We plan to work with him again when we purchase a second car. More

Awesome Southern Charm Salesperson Sonja was great knew the car and explained everything to me and was able to relate to me. She one of the best car sales person I've ever met or dealt Sonja was great knew the car and explained everything to me and was able to relate to me. She one of the best car sales person I've ever met or dealt with you would be a fool not to use her as your salesperson for subaru. Thank you so very much the whole team was great. More

Great experience! Overall purchase was stress free, very helpful, and made for a pleasant experience. High quality. Great team starting with Marrisa, Erik,Ryan and Bob Overall purchase was stress free, very helpful, and made for a pleasant experience. High quality. Great team starting with Marrisa, Erik,Ryan and Bob in finance. More

Easy from beginning to end I returned to Annapolis Subaru to purchase a new 2019 Subaru Forester Sport because they don't play games. Pick a car, test drive, negotiate a price a I returned to Annapolis Subaru to purchase a new 2019 Subaru Forester Sport because they don't play games. Pick a car, test drive, negotiate a price and trade in, done. Additionally, there was no high pressure to add the maintenance/extended warranty, etc. It was offered, but not pushed. I feel like I was respected as a 56 year old woman that knows what she wants. More

Best new car buying experience ever! This is the first car I have purchased in over 15 years. Lots of new and different stuff to learn. Sonja was terrific. I am way behind the learning This is the first car I have purchased in over 15 years. Lots of new and different stuff to learn. Sonja was terrific. I am way behind the learning curve and she ws very patient and understanding when working with me. More