Antwerpen Hyundai Catonsville

Che was incredibly polite and helpful in my recent visit to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services tha to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services that I might want to have done additionally or keep in mind for future visits. I appreciated that I wasn’t put into any position where I felt pressured to add on services right then and there. Che kept a very professional demeanor the whole time, and I truly felt like my opinion as a customer mattered and that the experience was about customer-focused attention and care. The new location is clean, well-stocked with beverages and snacks for customers who wait and a comfortable seating area with large televisions to help pass the time. It was perfect since I had my 3-year old with me as I waited for the service to be completed. The service was also done in under two hours. Thank you to the service team members at Hyundai Catonsville, especially Che, for my great (first, at the new location) service experience. More

We came in knowing the type of vehicle we wanted, but not much about the options or process. Erica made sure we were well informed and gave us unpressured time and help finding resources to be sure we were m much about the options or process. Erica made sure we were well informed and gave us unpressured time and help finding resources to be sure we were making the choice with which we would be happy. Our son came with us to the test drive as well and was treated with respect and patience in his excitement about back butt warmers and extra leg space. We love our new car, and would absolutely purchase a future vehicle from this location. More

Everyone was very professional, welcoming, and friendly. I could not have asked for a better experience! I could not have asked for a better experience! More

I would have loved to give it 5 stars, as George was able to get me my new dream car, was patiently explaining the features and made them relatable to my needs, however close to 3 hours to finalize the paper to get me my new dream car, was patiently explaining the features and made them relatable to my needs, however close to 3 hours to finalize the paperwork was a bit too much. More

April, customer service representative delivered outstanding service. Courteous, welcoming. Made recommendations and patiently answered all my questions. Made my visit pleasant. outstanding service. Courteous, welcoming. Made recommendations and patiently answered all my questions. Made my visit pleasant. More

Chris and the whole team were very nice and helpful throughout the entire process. Thank you! throughout the entire process. Thank you! More

Angel and Cory at Hyundai of Catonsville provided an exceptional, seamless, and professional car-buying experience!" exceptional, seamless, and professional car-buying experience!" More

Was directed to the Catonsville Hyundai dealer by Antwerpen’s used car platform. They brought the car from the original location for a test drive. Eben was a great salesperson and helped foster a sol Antwerpen’s used car platform. They brought the car from the original location for a test drive. Eben was a great salesperson and helped foster a solid deal and relationship. They were in the midst of changing locations so we had a couple hiccups as they moved, but Scott Simering came aboard to make sure we had a great close and follow up after the purchase. Appreciated all of Scott’s help to make this an easy and seamless purchase while being new and during a location change. The team followed up for a couple weeks after to ensure a great relationship was built. Shout out to Chris and his service team for their help getting the vehicle ready. Jack says yes! More

They told me one time (12pm) I ended up getting my vehicle back at 7pm and they kept telling me a time but it wasn’t right. Thank you to Che, She SHOULD be the SERVICE MANAGER! vehicle back at 7pm and they kept telling me a time but it wasn’t right. Thank you to Che, She SHOULD be the SERVICE MANAGER! More