Antwerpen Hyundai Catonsville

Some confusion as to what you get for the 7,500 mile check up. No shuttle service despite an appointment for the Shuttle. Quick service and very nice people. check up. No shuttle service despite an appointment for the Shuttle. Quick service and very nice people. More

I brought my vehicle in for a routine oil change and tire rotation. Unfortunately, they forgot to change the oil during my visit even though they had charged me for the service. More than 10 calls with voice rotation. Unfortunately, they forgot to change the oil during my visit even though they had charged me for the service. More than 10 calls with voicemails over a 2 week period went unanswered by the service manager/associate. I ended up just driving down to the dealership where Vincent very rudely dismissed my concern and refused to believe me without even looking at my vehicle. Eventually, he relented and said "I'll change your oil, it's not like it costs me anything" then turned his back and walked away before we could schedule the appointment. Thankfully, another service adviser was able to assist me. My family and I have done business with Antwerpen Hyundai for over 20yrs but this experience has me second guessing if I would buy/service a vehicle from an Antwerpen dealership again. TLRD; I do not recommend this dealer but if you do use them, check their work before you pull away! Buyer beware. More

The only place to be as they get things done and fast.I The only place to be as they get things done and fast. I love this place The only place to be as they get things done and fast. I love this place More

This is the best dealership. I brought two brand new cars from here from Joel and Angel. They are the best , I always want to work with them. from here from Joel and Angel. They are the best , I always want to work with them. More

There was a light left to be fixed after the service. I brought the car back on Sat morning. I was confused why light came on when I was having neede services. IT was explained only after traveling there brought the car back on Sat morning. I was confused why light came on when I was having neede services. IT was explained only after traveling there again on my day off. More

Employees did not know they had a shuttle service available. When I arrived, I confirmed with the shuttle driver that he could assist me with taking my child to school while my car was being serviced available. When I arrived, I confirmed with the shuttle driver that he could assist me with taking my child to school while my car was being serviced. When the time came, asked the advisor and she was less than accommodating, stated the driver was there but couldn’t send him. Car wasn’t serviced, child was late for school, horrible experience. More

Tyrone Melvin's customer service was superior. The finance officer was very thorough and patient. Over all, I had a very good experience finance officer was very thorough and patient. Over all, I had a very good experience More

Experience at this dealership was fast and great. Technicians performance on my car met my expectation Technicians performance on my car met my expectation More

After the service the guy who attended to me delayed to call me to come for my car , until I went to him and a lady attended to me call me to come for my car , until I went to him and a lady attended to me More

Car given the 30,000 mile service. Two days after scheduled service I received a coupon in the mail for 15% off of a 30,000 mile service. The coupon contained my name and the dates of my scheduled s scheduled service I received a coupon in the mail for 15% off of a 30,000 mile service. The coupon contained my name and the dates of my scheduled service, so they knew I was coming. Called to see about a credit, but they said there was nothing they could do as the coupon needed to be presented at the time of service. Very frustrating experience. "Look what you could have had, if only we had sent this a few days earlier". More