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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
468 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 468 reviews

January 22, 2026

Jin was great. He ensured that I was greeted promptly and understood the process. The oil changes was quick and they didn't try to sell me hundreds of dollars worth More

by brilynn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

January 20, 2026

It was a very pleasant experience. Jamaal was helpful, polite and knowledgeable providing clear answers about car specs. More

by ttx011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

January 18, 2026

Advisor Jin is very accommodating. However service is quite slow. I was the first appointment in the morning but still took 1.5 hour just for an oil change. More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business, John, and hope to see you again soon!

January 18, 2026

Great experience great staff easy to work with no questions went unanswered... highly recommended location More

by klwjm1934
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Fosque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Archer Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2026

The service went very smoothly and the people were friendly and helpful. It was easy to make the appointment online and there was no wait to check in. The wait time for the service was what I expect More

by bbritt824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of the name of the person who helped me
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Jan 18, 2026 -

Archer Volkswagen responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

January 16, 2026

Always do great job on my cars for me and my family. Honest and reliable.Always saving me money when they can.I always come to Archer for all my services. More

by HB9641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Archer Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2026

George is the best! Professional, fast and high-quality work. Very happy with the Archer dealership. More

by fa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

January 16, 2026

Jin is was incredibly helpful. Very happy with the prompt resolution of the issue with the vehicle. More

by ruslan.nuriakhmetov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

January 15, 2026

Trustworthy, helpful and knowledgeable sales people, great vehicles selection, no pressure, friendly attitude, will come back next lease. More

by syedfarid95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

Archer Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 14, 2026

Poor communication and work done on vehicles are not thorough. I m very disappointed. Car is making weird noises that were none existent prior to taking in for work. Car has scratches that were not pre More

by Disappointed VW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Archer Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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