Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
469 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
Contact Dealership
View Awards

10400 Southwest Fwy

Houston, TX

77074

Directions

By Type

Showing 470 reviews

January 03, 2026

If all my deals are gonna be like the last two I’ve done with Rico, I’ll keep coming back for years. Easy! More

by Ron F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2026 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

January 02, 2026

Multiple bad experiences. ..never again. I take my Atlas and Tiguan to a different dealer now. Takes me twice the time and twice the distance, but I have been happy. More

by airjonze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Hayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Archer Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 02, 2026

I had a great experience with Ricardo and Archer Volkswagen! Ricardo was extremely helpful and made the whole process very smooth. The dealership itself is laid back and everyone was super nice. Def More

by chelsea.schaefer19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Archer Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 01, 2026

They were quick to get me logged in and completed the job when they indicated. More

by fluormartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Archer Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 31, 2025

jin was very good in listening to me and offered me a good service . thanks More

by AEIWUJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

December 31, 2025

Ricardo and the finance team were awesome to work with. I would recommend Archer to anyone shopping for a new vehicle. More

by david062058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Archer Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 30, 2025

Thank you Archer sales team for you’re great support my wish is complete buy new car More

by abhishekwadkar63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Archer Volkswagen responded

Thank you so much for choosing Archer Volkswagen! Please let us know if we can be of any more assistance.

December 28, 2025

My car did not have any alerts or issues before taking it to Archer VW for an oil change and tire rotation. After the oil change and tire rotation, a warning alert has been popping up on the dashboard whi More

by MIFA_34
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jin Cai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Archer Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 24, 2025

Ivan always does a great job taking care of me. I feel that he is someone I can trust. He has never steered me wrong. Sebastian is the tech I usually ask for. He is also someone I can trust as well More

by vwmantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Turcious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Wong
Report | Print
Dec 24, 2025 -

Archer Volkswagen responded

Thank you for choosing Archer Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 24, 2025

Availability Communication w/o delay Documentation to support plan of action Friendly service staff eager to assist More

by PEDIATRICSPARIKH
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Habib was helpful
Report | Print
Dec 24, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

1
...
15
16
17
...
47