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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
531 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 531 reviews

February 14, 2026

Excellent thorough and quick response. Although my car was not fixable he found a solution. More

by kssa_chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Archer Volkswagen responded

Hello, thank you for rating us five stars. We’re glad George provided a prompt and thorough response and identified a workaround for your Volkswagen when a repair wasn’t possible. Feel free to reach out if you need further assistance.

February 14, 2026

Professional, courteous employees from the porters to the cashiers and service department employees. Jin answered all my questions and kept in touch with me from the time my car was towed in until I picked i More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Archer Volkswagen responded

It’s wonderful to hear our porters, cashiers and service staff provided courteous support. Jin kept you informed from the moment your Volkswagen Beetle arrived until it was ready for pickup. Thank you for the five-star rating and for choosing us for your service.

February 11, 2026

Vehicle purchase process was smooth and really nice however it quickly went back to the shop for a module issue. After speaking with the GM, they agreed to swap the vehicle out entirely for another one More

by shazib.iqbal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia (unknown last name) - 5/5 stars
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Feb 12, 2026 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

February 10, 2026

Great service. My service advisor was friendly and knowledgeable. I will visit Archer Service again. More

by mikegone00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 10, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience. We’re glad our team provided friendly, knowledgeable care for your Volkswagen Taos and look forward to your next service visit.

February 06, 2026

Jin was great! The service took a bit longer than I expected but overall the service was good and experience was well. More

by kimberly.guzman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 06, 2026 -

Archer Volkswagen responded

Thank you for the 5-star review and for highlighting Jin’s assistance with your Volkswagen Atlas. We appreciate your patience with the service duration and are glad the overall experience met your expectations.

February 05, 2026

I dropped my car off at the dealership 3 times in under 7 weeks due to problem with my gears. They were unable to find an issue, however my suv still tries to come to an abrupt stop by itself. Its dangerous More

by BLTHOMAS199113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 11, 2026 -

Archer Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 02, 2026

Service has been great overall. The only reason I might have given this a 4 star is because a few items on the inspection report came back as urgent (do now) when in fact they were More

by SHOBY.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 02, 2026 -

Archer Volkswagen responded

Thank you for the five-star rating and for letting us service your Volkswagen Atlas Cross Sport. We’re glad Jin rectified the inspection details swiftly and arranged pickup and drop-off to make the process smoother. We look forward to assisting you with any future maintenance needs.

January 31, 2026

Everyone was very helpful! ! Saved us getting a rental. Short wait period. Computers kept us updated. More

by cmarcet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 31, 2026 -

Archer Volkswagen responded

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

January 25, 2026

Excellent Service Experience Very Knowledgable Courteous Listened well Kept me informed Kind and I will be returning with this Type of service experience More

by Steve Kahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 26, 2026 -

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2026

smooth process, was treated respectful without any pushy sales behavior. Overall very satisfied. Thank you More

by georgschauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rathbun
Print
Jan 25, 2026 -

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

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