Archer Volkswagen

Jin, was absolutely wonderful. My airbag light was on after having my radio replaced. He recommended I come to the service department and have them diagnose the problem. I let h My airbag light was on after having my radio replaced. He recommended I come to the service department and have them diagnose the problem. I let him know that I was concerned about not having my car available for work. He said no problem, I will make sure that you have your car or transportation to work. I dropped my car off Thursday evening. He texted me at 6:50 AM the following morning to tell me my vehicle was ready. I was thankful to him beyond measure. He is always so kind and efficient. Jin is the reason I continue to return to Archer Volkswagen for service repair. More

My truck has problems that were not resolved, and now the warranty has expired. The service representative was very rude. warranty has expired. The service representative was very rude. More

All the feel good vibes that I initially got when I purchased my VW from Archer, carry on to the Service Dept. My Service Rep, Jin is terrific. He is clear in communicating the entire process. I feel purchased my VW from Archer, carry on to the Service Dept. My Service Rep, Jin is terrific. He is clear in communicating the entire process. I feel very confident in bringing my vehicle for service. The location is easily accessible and the completion time of the work was great. More

Jin was great. He ensured that I was greeted promptly and understood the process. The oil changes was quick and they didn't try to sell me hundreds of dollars worth He ensured that I was greeted promptly and understood the process. The oil changes was quick and they didn't try to sell me hundreds of dollars worth of service like the other VW dealership. More

It was a very pleasant experience. Jamaal was helpful, polite and knowledgeable providing clear answers about car specs. Jamaal was helpful, polite and knowledgeable providing clear answers about car specs. More

Advisor Jin is very accommodating. However service is quite slow. I was the first appointment in the morning but still took 1.5 hour just for an oil change. However service is quite slow. I was the first appointment in the morning but still took 1.5 hour just for an oil change. More

Great experience great staff easy to work with no questions went unanswered... highly recommended location questions went unanswered... highly recommended location More

The service went very smoothly and the people were friendly and helpful. It was easy to make the appointment online and there was no wait to check in. The wait time for the service was what I expect friendly and helpful. It was easy to make the appointment online and there was no wait to check in. The wait time for the service was what I expected. The only reason for a 4 rather than 5 star rating was that I had to go back because the maintenance reminder on the car had not been reset and the sticker reminder for the next service had not been updated, More

Always do great job on my cars for me and my family. Honest and reliable.Always saving me money when they can.I always come to Archer for all my services. Honest and reliable.Always saving me money when they can.I always come to Archer for all my services. More

George is the best! Professional, fast and high-quality work. Very happy with the Archer dealership. Professional, fast and high-quality work. Very happy with the Archer dealership. More