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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
531 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 531 reviews

December 24, 2025

Availability Communication w/o delay Documentation to support plan of action Friendly service staff eager to assist More

by PEDIATRICSPARIKH
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Habib was helpful
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Dec 24, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

December 23, 2025

Very professional service group, they provided me a detail breakdown of the service. Found the solution More

by ericgjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Archer Volkswagen responded

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

December 23, 2025

Awesome service ; very professional and courteous . Highly recommended . Priced right and very truthful and honest . More

by tnabbout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 23, 2025 -

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2025

The service team is amazing. Jin is the best service team member I’ve ever encountered at a dealership. The best customer service. More

by rreynoso94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 22, 2025 -

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

December 21, 2025

provides friendly service, knowledgeable staff, fair pricing, and a smooth buying experience from start to finish. More

by arianaescamilla82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rathbun
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Dec 21, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

December 21, 2025

Told them that I was gonna go on a road trip and if they would give me a once over before I hit the road. They did so and set my mind at ease. Their complementary multi point inspection - did not charge More

by bossarredondo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 21, 2025 -

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 21, 2025

Went in for oil change and they found another problem, service adviser informed me work was taken care of thru extended warranty plan More

by HALLCTS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 21, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

George in the VW Service Department provided outstanding customer service. He was professional, knowledgeable, and kept me informed throughout the entire process. He took the time to explain everything clea More

by jaj1498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 19, 2025 -

Archer Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

December 19, 2025

no pressure from sales staff. negotiated in a very friendly and cordial manner. i am very satisfied with whole process. More

by mychaudhry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Turcious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 19, 2025 -

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 17, 2025

For a walk in appointment the service was fast and the contact explained any necessary issues for my vehicle More

by craigezahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 17, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

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