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Archer Volkswagen

Houston, TX

4.5
571 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 571 reviews

August 27, 2026

Quick in and out. Thorough and efficient, my service advisor explained what I needed and broke down my costs, will go to him again for my auto maintenance in the futur More

by NGUYENLYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Archer Volkswagen responded

Your mention of a fast, comprehensive process with a clear breakdown of costs is much appreciated. Jin is glad he could explain everything you needed, and we look forward to servicing your Volkswagen ID.4 again.

August 27, 2026

Reset the infotainment system to recalibrate the navigation system. Solved my issue with no problems. Always kept a good line of communication open during the process, which is key to good customer More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Archer Volkswagen responded

Knowing that resetting your Volkswagen Golf R’s infotainment system recalibrated the navigation and resolved your issue means a lot to our service department. Hearing that you appreciated our clear communication throughout the process is especially rewarding for our service team.

August 27, 2026

We purchased a supposedly new car 3 months later the air conditioner failed 6 months later a supposedly new tire blew out so much it couldn’t be repaired. The dealer accepts no responsibility. We had More

by babs7468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Archer Volkswagen responded

Babs, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

August 27, 2026

I needed to get first time service on my new Atlas. Called the day before and was able to get right in the next day on a Saturday. Very convenient and quick. More

by sasyl8y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Archer Volkswagen responded

Knowing that scheduling your first service appointment felt quick and convenient means a lot to our service team. Our team is pleased we could accommodate you on short notice and get your Atlas serviced promptly.

August 26, 2026

I told them I was coming for a 30K included oil change. They then tried to give me an invoice for $141.33. I was like what happened and the service advisor told me that my expiration already happened (VW More

by VW5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Wong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Archer Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 26, 2026

I have been a Volkswagen owner for 15 years, and Jamaal has been my sales person for more than half of that time. He is amazing! He listens and understands the needs of the buyer. He is extremely persist More

by DASHONDAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Archer Volkswagen responded

Your praise of Jamaal’s attentiveness and welcoming nature highlights the kind of experience our sales team aims to provide. Knowing his persistent approach made purchasing your new Tiguan exciting means a lot to us. Thank you for being a Volkswagen owner for 15 years and choosing us again.

August 26, 2026

It's been a pleasure working with Ivan since arriving with my 2014 Tiguan in 2018. He is a true professional. More

by SMSTANDER
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Archer Volkswagen responded

Hearing that you’ve enjoyed working with Ivan and appreciate his professionalism since 2018 means a lot to our service department. We’re glad our team could deliver attentive care for your Tiguan and value your continued trust in us.

August 24, 2026

I had the right headlight replaced. They did everything quickly and did an excellent job. More

by olexii950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Archer Volkswagen responded

We’re glad the right headlight on your Volkswagen Jetta was replaced quickly and done right. Hearing that you were satisfied with the speed and quality of our work means a lot to our service team.

August 23, 2026

To may a concert Ivan have great customer service he always friendly and attentive what we need. More

by hugoperez782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Archer Volkswagen responded

Your mention of Ivan’s friendly and attentive service highlights what we strive for in every visit. Hearing that the service on your Volkswagen Atlas met your needs means a lot to our team.

August 23, 2026

Great professional service. We purchase a truck for our 15 year son. Jamaal Taylor assisted us through the whole buying process. Thank you. More

by petecorona80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Archer Volkswagen responded

We’re glad Jamaal could guide you through purchasing a Ram 1500 for your son. Hearing that our service felt professional means a lot to our team.

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