Archer Volkswagen
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 423 reviews
Archer VW always provides great attention and service. A very pleasurable experience all around with every Archer employee we worked with. A very pleasurable experience all around with every Archer employee we worked with. More
The waiting room is spotless and the Wi-Fi is impressively fast. Every staff member I encountered was friendly and professional. Overall, I had a very good experience here. impressively fast. Every staff member I encountered was friendly and professional. Overall, I had a very good experience here. More
I got my problem resolved and I appreciate you're understanding of this situation thank you George. understanding of this situation thank you George. More
Habib was the absolute BEST. His level of service during and after the sale is second to none. He went out of his way to help us surprise our 16 year old for her bday. If you ar His level of service during and after the sale is second to none. He went out of his way to help us surprise our 16 year old for her bday. If you are looking for a VW, ask for Habib he will provide you with EXCELLENT service. More
I arrived 30 minutes early for the 9 oclock appointment for the 1st of 2 complimentary oil changes and tire rotations as part of the 2 year lease agreement. I was then told that the tire rotation would cos for the 1st of 2 complimentary oil changes and tire rotations as part of the 2 year lease agreement. I was then told that the tire rotation would cost $25.00 and not free or complimentary as advertised. I was told that my required service shouldn't take very long but i was not given a time of completion. Later I received an email stating time of completion to be 6:35 pm. Lastly, shortly after 10:30 am I received an email that my car was being washed and ready to go in minutes. Sadly my car was not washed as said. Usually when Archer washes my car, it's dripping water and there are signs of water spots. Also, I had just washed and detailed my car the evening before I brought it to the dealership for service and the windows still had the swirl marks from my work. More
I was very happy with my experience at Archer! Everyone was excited to work with me and they were patient. I am happy I got my car at Archer VW! Everyone was excited to work with me and they were patient. I am happy I got my car at Archer VW! More
i gave 3 coz key fob was not fixed. i will come . i wll change if they can fix it. i will come . i wll change if they can fix it. More
George was 10 out of 10 in helping me with my unexpected and ill timed engine light issue. Much appreciated! Thank you! and ill timed engine light issue. Much appreciated! Thank you! More
Habib & manager Claudia were amazing with their communication, follow up and getting me in a new car. Dealing between me and my father (who is out of state), with a trade in, they were great commun communication, follow up and getting me in a new car. Dealing between me and my father (who is out of state), with a trade in, they were great communicators, patient while I made up my mind and followed through. Whole process took less than 3 days. Definitely a good experience! More



