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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,381 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,381 reviews

March 30, 2022

Shelley, was amazing from start to finish! She was very knowledgeable with her product knowledge. I would recommend Shelley when you are purchasing your next vehicle! More

by rgriff01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Arlington Heights Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shelley was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Arlington Heights Buick GMC Team

March 29, 2022

Shelley Barr is an outstanding salesperson. This is our second vehicle purchase with Shelley and it was great, She is very understanding, knowledgeable, patient, caring and gives 100 % to her c More

by Barb and Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review, Barb and Russ. We are very happy to hear that Shelley provided you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 29, 2022

They sold me a car had accident unreported and they knew. Scam artist. Do research More

by Kgreer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelley Barr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike/manager
Mar 30, 2022 -

Kgreer responded

They sold me a car that had unreported accidents on it and they knew. I know that they were aware because they didn’t take pics of the damaged side in internet advertising photos for that specific reason. Don’t go off car fax or the salespersons word it’s not a good source. Do you own research and pre purchase inspection. I asked could they help me with the additional 1300 body work and paint repair but was told they dont have anymore money.

Mar 30, 2022 -

Kgreer responded

They sold me a car that had unreported accidents on it and they knew. I know that they were aware because they didn’t take pics of the damaged side in internet advertising photos for that specific reason. Don’t go off car fax or the salespersons word it’s not a good source. Do you own research and pre purchase inspection. I asked could they help me with the additional 1300 body work and paint repair but was told they dont have anymore money.

March 29, 2022

Great sales person and staff that made me feel comfortable and no pressure during sales transactions. More

by waltsmart6290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Mar 30, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

March 29, 2022

The good thing about this dealership is you have great salesman like César César. When you have a good salesman like him. He will encounter customers. That will buy a car. One Caesars not aggressive to Cé More

by c.a.garcia66.cg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Mar 30, 2022 -

Arlington Heights Buick GMC responded

Ee loved reading this review! Happy customers are our aim, and it appears César really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2022

Very pleasant experience and appreciate the respect and efficiency of the whole team! Best dealership hands down- thank you! More

by j3ssaj101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Woolley, Robert Baturin, Joel E. Gallardo, Ben Shenk, Amy Koerner
Mar 30, 2022 -

Arlington Heights Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2022

Quick oil change. I'm glad I can use my rewards points. Thanks a lot! More

by Ion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy J Hopkins
Mar 30, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again soon! Sincerely, The Arlington Heights Buick GMC Team

March 28, 2022

Chris Lahey was extremely helpful throughout the entire process! He is extremely professional, customer savvy, knowledgeable and made my entire vehicle process so seamless. Thank you so much! I highly reco More

by KlbKab25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Chris. Please let us know if we can ever help you in the future. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2022

Everyone is super friendly. Everyone went above and beyond for my family and I. I cant wait to buy our next GMC Acadia from here. They treated us like they knew us for years and More

by kim092983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Buick GMC Team

March 27, 2022

Managed to schedule my car on short notice, work completed as promised and on time More

by AllenR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for the kind words, Allen. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

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