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Arlington Heights Ford
Arlington Heights, IL
4,971 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,971 reviews
June 21, 2025
Tony was great and helped me get my new F350. He showed me all of the features before the test drive. He and the rest of the team at Arlington Heights Ford made sure I understood all the paperwor He showed me all of the features before the test drive. He and the rest of the team at Arlington Heights Ford made sure I understood all the paperwork during the process More
by TYWIUCOURTNEY
June 20, 2025
Arlington Heights Ford is the only place I trust for my vehicle service, thanks much Lou vehicle service, thanks much Lou More
by apacerevilla
Employees Worked With
June 20, 2025
Drew and the team were very helpful and patient with me. They got me exactly what I wanted and were very friendly. Will recommend them to everyone. They got me exactly what I wanted and were very friendly. Will recommend them to everyone. More
by jantzsb
Employees Worked With
June 20, 2025
Mike Waddle did a great job of explaining everything I needed for my car when I brought it in for service. 10/10 would recommend anyone to get their services done at this dealership. needed for my car when I brought it in for service. 10/10 would recommend anyone to get their services done at this dealership. More
by Suarez.usmc
Employees Worked With
June 20, 2025
They provide convenient service. The staff are always pleasant. The work is done quickly. Thank you. The staff are always pleasant. The work is done quickly. Thank you. More
by Frednfredda
Employees Worked With
June 20, 2025
Great service. Mike waddle was courteous and helpful. The work was done earlier than expected. The service team made us feel comfortable with the work done on our c Mike waddle was courteous and helpful. The work was done earlier than expected. The service team made us feel comfortable with the work done on our car. Thanks Art H More
by Art Haehnel
Employees Worked With
June 19, 2025
Thank you to Tony Nykolajcuyk. He helped us get a nice deal on an F150. Thank you He helped us get a nice deal on an F150. Thank you More
by AM66
Employees Worked With
June 18, 2025
First class service always at AH Ford! I have been a customer for over 35 years… I have been a customer for over 35 years… More
by Jdkay18
June 17, 2025
Sam was an excellent salesman to work with! Extremely personable, easy going, and considerate. John the sales manager was a pleasure as well! Extremely personable, easy going, and considerate. John the sales manager was a pleasure as well! More
by Mattdonz25
Employees Worked With
June 17, 2025
Mike Waddle, Service Manager for this visit, and many prior visits, always goes above and beyond to ensure customer satisfaction. Thank you Mike! prior visits, always goes above and beyond to ensure customer satisfaction. Thank you Mike! More
by dwberkow
Employees Worked With
