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Arlington Heights Ford

Arlington Heights, IL

5.0
5,147 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,148 reviews

September 13, 2025

Lonnie was very knowledgeable and helpful. He helped us navigate thru purchasing a new vehicle. More

by dschmitzzz
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

We meet Elliott Reichel because we were interested in a Ford Bronco. Elliott showed us through the various models and helped us easily decide on the one we loved. He is professional, knowledgable and hones More

by M.ERICKSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Great Dealership , Great Service Salesman was very transparent and helpful. I enjoyed the experience and would recommend them to anyone looking for a car More

by toddyblissett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Arlington Heights Ford responded

Thank you for sharing your positive experience at Arlington Heights Ford. It's great to hear that our team met your expectations. Your recommendations mean a lot to us.

September 11, 2025

Jesus was extremely helpful. He was attentive to my needs in a very speedy fashion. More

by akiotis102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Arlington Heights Ford responded

We're glad you found our team attentive and helpful. Your feedback makes a difference at Arlington Heights Ford!

September 11, 2025

I had an excellent experience dealing with Jeremy Rosa. He was kind and professional and helped me get the truck I needed. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

Michael was great, we came all the way from Michigan and they made it very easy for us! More

by dstlcards2
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Arlington Heights Ford responded

We're happy to hear that your trip from Michigan was made easier by our team at Arlington Heights Ford. Thank you for the kind words and take care.

September 10, 2025

Great dealership, one of the best. They always provide superior service. Great people to work with More

by Andrew.pekala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Arlington Heights Ford responded

Thank you for recognizing our team at Arlington Heights Ford. We're glad to hear that you've had great experiences with us.

September 10, 2025

Michael was great to work with. Highly recommend him and Arlington Ford if you are looking for a vehicle. More

by soxfan56
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

I'm a longtime Ford customer and Jesus Sanchez was my salesman, There was no pressure and easy to work with. More

by Scuba24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Elliot was very kind and patient during the entire car leasing process. He went out of his way to find the exact car i was looking for More

by Hanaa
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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