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Arlington Heights Ford
Arlington Heights, IL
4,926 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,933 reviews
May 31, 2025
Great dealership to work with. Steve was great. Answered all our questions. Very honest and allowed us plenty of time to look at and compare models. Steve was great. Answered all our questions. Very honest and allowed us plenty of time to look at and compare models. More
by Ccradduck
Employees Worked With
May 31, 2025
I called and made an appointment. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. More
by Haytherejud
May 31, 2025
Super easy to work with. Helped guide to find the right truck for my work and family. Thank you Arlington Heights Ford Helped guide to find the right truck for my work and family. Thank you Arlington Heights Ford More
by MBURDY
May 31, 2025
Great service. Approached quickly and had inventory on hand to view. Honest service without pressure. Vehicles were clean and well maintained. Steve was terrifi Approached quickly and had inventory on hand to view. Honest service without pressure. Vehicles were clean and well maintained. Steve was terrific. More
by Ccradduck
Employees Worked With
May 31, 2025
Jeremy was great and helped me find my dream truck, i’ll be back for future business! be back for future business! More
by jeff87
May 31, 2025
Mike in service took great care of me in a timely manner. I will definitely be looking for him next time I’m in. I will definitely be looking for him next time I’m in. More
by Dusty
Employees Worked With
May 29, 2025
The service was great and the people were really friendly and helpful to give me a great deal on my purchase! and helpful to give me a great deal on my purchase! More
by rvk226
Employees Worked With
May 29, 2025
Jesus and Jose were great to work with and very accommodating. Best car buying experience I have had. accommodating. Best car buying experience I have had. More
by Donald.flight
May 28, 2025
Jesus Sanchez was awesome. Great experience and quick. The end of the day I left with a vehicle Great experience and quick. The end of the day I left with a vehicle More
by Pelayo_george
Employees Worked With
