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Arlington Heights Ford
Arlington Heights, IL
5,054 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,054 reviews
August 01, 2025
great service very helpful with the process! made it quick and easy would recommend to friends and family made it quick and easy would recommend to friends and family More
by punzalanbrian320
Employees Worked With
August 01, 2025
Elliott was great, he went in search of the exact car I wanted. Nothing more and nothing less. wanted. Nothing more and nothing less. More
by MrMeeseeks
Employees Worked With
July 31, 2025
Absolutely the best experience, Seamless. The pick up & delivery guys are great. Lou was very helpful. The pick up & delivery guys are great. Lou was very helpful. More
by bejay01
July 31, 2025
July 31, 2025
Drew and the rest of the team were awesome! I walked in knowing what I wanted and the whole staff was very knowledgeable and made the process very easy. Thank you guys! I walked in knowing what I wanted and the whole staff was very knowledgeable and made the process very easy. Thank you guys! More
by Dragonfly
Employees Worked With
July 30, 2025
Richard was very helpful and showed me all of the features on the truck we purchased. features on the truck we purchased. More
by CK
Employees Worked With
July 30, 2025
Timmy put me in a traverse after my Buick was stolen. He made it a pleasant experience and even hooked it up with pizza He made it a pleasant experience and even hooked it up with pizza More
by DoctaJD
July 30, 2025
Such a quick and easy process. Elliot was really knowledge and gave us a great experience. Elliot was really knowledge and gave us a great experience. More
by Avamalnati
Employees Worked With
July 30, 2025
Great communication and service. Elliot was awesome to work with. I would definitely buy from here again. Elliot was awesome to work with. I would definitely buy from here again. More
by rdembsky
Employees Worked With
July 30, 2025
Timmy is one of the few people I trust buying a car from and he made it really easy and he made it really easy More
by Qualls42
