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Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
May 10, 2025
Steve Ursin was super helpful and very kind. Not pushy at all and has very positive attitude. Thanks to him I bought my first car! Not pushy at all and has very positive attitude. Thanks to him I bought my first car! More
by Destiny S.
Employees Worked With
May 10, 2025
Rich helped us get another vechile thank you we will be back for more great service back for more great service More
by Navyet08
Employees Worked With
May 10, 2025
Sales team was FANTASTIC as always! !! Rich always makes the process run smoothly! He's the best! !! Rich always makes the process run smoothly! He's the best! More
by Navyet08
May 10, 2025
Arlington Heights Ford facilitated a welcoming and comfortable purchasing experience. The team had the vehicle I inquired about ready to test drive. They also helped work with me to find favorable ter comfortable purchasing experience. The team had the vehicle I inquired about ready to test drive. They also helped work with me to find favorable terms that work for me as a first time purchaser. More
by Maggie Ames
May 08, 2025
Came in looking to trade my old car for a new one. Had a great experience with Anthony Nykolajcuyk as my salesman and the sales manager. Anthony was extremely nice and professional, and made sure we w Had a great experience with Anthony Nykolajcuyk as my salesman and the sales manager. Anthony was extremely nice and professional, and made sure we were happy. A very experienced and professional salesman. More
by Bronco
May 08, 2025
Today I bought my first car for college, and this was the best customer service I have ever experienced! Sam Sandler and Joe Anzelone are the best! I definitely recommend going to them for purchasing a car. best customer service I have ever experienced! Sam Sandler and Joe Anzelone are the best! I definitely recommend going to them for purchasing a car. More
by paige.godwinn
May 08, 2025
Tim showed great professionalism in our search for a vehicle and made the process very easy. vehicle and made the process very easy. More
by Momend93
May 07, 2025
Lonnie was fantastic. This has been the best sales experience I have had. He is knowledgeable and personable. This has been the best sales experience I have had. He is knowledgeable and personable. More
by jheyland54
Employees Worked With
Other Employees :
Sarra Fatima
May 06, 2025
Jesus was very helpful and informative, we knew what we want so was able to answers all our questions want so was able to answers all our questions More
by dcm736
Employees Worked With
May 06, 2025
Great service, Elliot is a funny guy. Great customer service. All around a good experience. Great customer service. All around a good experience. More
by nateschellerer
Employees Worked With
