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Arlington Heights Ford
Arlington Heights, IL
4,903 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,903 reviews
February 21, 2024
JB's the best! Always lets me know what's going on when a vehicle is being serviced. A great operation! Thanks -Matt Always lets me know what's going on when a vehicle is being serviced. A great operation! Thanks -Matt More
by rossimt
Employees Worked With
February 21, 2024
Jeremy is amazing at his job. Very trustworthy and I would buy from him again in a second. The car I bought had a slight blemish, he went above and beyond to make sure it was fixe Very trustworthy and I would buy from him again in a second. The car I bought had a slight blemish, he went above and beyond to make sure it was fixed perfectly for me. His communication was top not h during the entire process. Thank you for a great car buying experience. More
by Capskorner_MOAB
February 21, 2024
My 4th car through Jesus Sánchez. I would recommend him everytime. He always go above and beyond I would recommend him everytime. He always go above and beyond More
by José.aleman1970
February 21, 2024
I pass 3 Ford dealers to get to AHF because of their excellent customer service! excellent customer service! More
by Sdgt3
Employees Worked With
February 21, 2024
Lonnie Catanese was a pleasure to. do business with from start to finish. I wo7ld highly recommend you go see him do business with from start to finish. I wo7ld highly recommend you go see him More
by denniswolek
Employees Worked With
Other Employees :
Brian Powell
February 20, 2024
Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More
by Jackie G
Employees Worked With
Other Employees :
Kevin Juarez, Justin Barrett, Nino Mohammad
February 20, 2024
Brian and Lonnie both all stars would highly recommend anyone coming here for their new vehicle anyone coming here for their new vehicle More
by bootfjames
February 20, 2024
Lonnie was great. Got everything taken care of quickly! Explained everything fully and even accommodated our dog. Got everything taken care of quickly! Explained everything fully and even accommodated our dog. More
by megkatthomas
February 19, 2024
Good fast and friendly service. I was given a ride to work after I found out that my car needed more work than expected. Saved me $ otherwise I would have had to take an Uber. Car I was given a ride to work after I found out that my car needed more work than expected. Saved me $ otherwise I would have had to take an Uber. Car was ready and washed when I picked it up. More
by jackgrott
Employees Worked With
