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Arlington Heights Ford
Arlington Heights, IL
4,904 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,904 reviews
February 14, 2024
Elliot is always great to work with and helpful when needed. Trustworthy is the best word to describe him. Shoots me straight needed. Trustworthy is the best word to describe him. Shoots me straight More
by mmanno
February 14, 2024
Lonnie Catanese was the best salesman I have dealt with in buying a car. He made the process fast and explained everything that needed to be and answered all my questions. I would recommend him to anyone n in buying a car. He made the process fast and explained everything that needed to be and answered all my questions. I would recommend him to anyone needing a car and I will be taking my car to the service department which is run by Jerry Hood and has an excellent record with their repairs and service they provide. Deeply happy with my purchase More
by Donnahood4
Employees Worked With
Other Employees :
Amanda Hamilton, Brian Powell
February 13, 2024
A pleasure to work with. Everyone at the dealership was friendly and willing to help in any way. Not pushy. Everyone at the dealership was friendly and willing to help in any way. Not pushy. More
by 85Bears92
Employees Worked With
February 12, 2024
Jesus Sanchez is straightforward and good to work with. Understands what I want, and made the deal Understands what I want, and made the deal More
by richphs
Employees Worked With
Other Employees :
Joe Siciliano, Amanda Hamilton, Emily Perez
February 11, 2024
Marco was fantastic to deal with. I spent the last several days at multiple dealerships in the area during my search and Marco was far and away the most professional and friendliest p I spent the last several days at multiple dealerships in the area during my search and Marco was far and away the most professional and friendliest person to work with. More
by Steve B
Employees Worked With
Marco Gibson, Brian Powell
February 10, 2024
Great service but never bring your children to buy a new car. She is very tired car. She is very tired More
by Scott
Employees Worked With
February 10, 2024
Quick,painless,easy. Marco was extremely pleasant and easy to talk to. The deal went through flawlessly Marco was extremely pleasant and easy to talk to. The deal went through flawlessly More
by Drew.murray96
February 10, 2024
Easy to work with! Jesus was great, no worries, all went very well, no problems Jesus was great, no worries, all went very well, no problems More
by chuckmaurer6
Employees Worked With
