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Arlington Heights Ford
Arlington Heights, IL
4,905 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,905 reviews
February 10, 2024
Just an amazing experience. I had today buying my third Ford Explorer from Lonnie Castaneda and Brian Powell at Arlington Heights Ford! I had today buying my third Ford Explorer from Lonnie Castaneda and Brian Powell at Arlington Heights Ford! More
by Deborah.quagliano
February 10, 2024
Friendly staff and very easy experience to test drive and get out the door. Tony made sure I got all my questions answered and everything was good to go before I left the lot. get out the door. Tony made sure I got all my questions answered and everything was good to go before I left the lot. More
by Cluimaidha
February 10, 2024
I’ve been a customer of AH FORD for several years now both on the service and sales side and have always been treated with the utmost courtesy and respect. Service advisor Kevin Juarez is patient and goe both on the service and sales side and have always been treated with the utmost courtesy and respect. Service advisor Kevin Juarez is patient and goes beyond expectations to help and solve all concerns! More
by tmjrohr
February 10, 2024
Great service department pricng was excellent and service was quick. John Burzawa did a super job. I would reccomend Arlington Heights Ford to everyone. service was quick. John Burzawa did a super job. I would reccomend Arlington Heights Ford to everyone. More
by tguido535
February 10, 2024
Elliott was very helpful and approachable! Excellent personality and very knowledgeable. Approachable and useful in the car buying process. Excellent personality and very knowledgeable. Approachable and useful in the car buying process. More
by Cal.radulescu
Employees Worked With
February 10, 2024
Great service! Elliot and Dan were Responsive and helpful! Much appreciated looking forward to the car! Elliot and Dan were Responsive and helpful! Much appreciated looking forward to the car! More
by brandon.joseph
Employees Worked With
February 10, 2024
Elliott is very nice with a great sense of humor! My husband bought an Alfa and Elliott worked with him from start to finish- great person and fun to chat with! My husband bought an Alfa and Elliott worked with him from start to finish- great person and fun to chat with! More
by Chefcrisco
February 09, 2024
It was a pleasure to work with you. I definitely enjoyed the experience. Thanks again. I definitely enjoyed the experience. Thanks again. More
by M.pirita
February 09, 2024
Jeremy was so easy to work with and very knowledgeable! He made it happen for me and I would definitely recommend him to anyone looking for a new vehicle He made it happen for me and I would definitely recommend him to anyone looking for a new vehicle More
by wilkins.stephanie1
Employees Worked With
