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Arlington Heights Ford
Arlington Heights, IL
4,906 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,906 reviews
February 02, 2024
Came in to purchase a new Ford Explorer for my Company. The staff there made it happen and walked about with a new Ford Explorer. The staff there made it happen and walked about with a new Ford Explorer. More
by MT1234
February 02, 2024
We have purchased several vehicles from Arlington Hts. Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been primarily related to the great maintenance by the Service Department. We remain very pleased with Jerry Hood, Mike Waddle, the other service writers, and the mechanics. We always feel that we are treated as valued customers! More
by DocEsch
Employees Worked With
Other Employees :
Rich Jacobsen (Sales), Justin Barrett
February 02, 2024
Had a great experience here at Arlington Heights Ford. Bought a new 2024 Mustang and was treated exceptionally well. My salesman knew absolutely everything about the car was a great purchase. Bought a new 2024 Mustang and was treated exceptionally well. My salesman knew absolutely everything about the car was a great purchase. More
by LaurenTerryMyers
Employees Worked With
Other Employees :
Colton Hannemann
February 01, 2024
Joe was extremely helpful and insightful throughout the entire process. He was not pushy and extremely friendly. Highly recommend him for anyone buying their first car. Israel the manager was also extremel entire process. He was not pushy and extremely friendly. Highly recommend him for anyone buying their first car. Israel the manager was also extremely friendly and helpful the entire time providing a very good price and service More
by Ajg
February 01, 2024
Rich helped me get a 2014 f150 and thank you for helping me with finance. me with finance. More
by Jasmith10798
February 01, 2024
What an amazing experience from start to finish. Marco and Brian handled this like I was buying a Rolls Royce. First class service hands down would recommend to any and everyone. Marco and Brian handled this like I was buying a Rolls Royce. First class service hands down would recommend to any and everyone. More
by Pduval0
Employees Worked With
Marco Gibson, Brian Powell
February 01, 2024
Exemplary service and I got a great deal. Jesus S. and Joe A. were great! Kudos! Jesus S. and Joe A. were great! Kudos! More
by Dr. Charles King
February 01, 2024
Rich got me a f250 truck I wanted thankyou and Arlington heights ford Rich was great heights ford Rich was great More
by ballinas115
Employees Worked With
