Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,939 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,939 reviews
April 11, 2025
As always, service was excellent. I'm always able to drop my car off without an appointment, and they fit me in the same day. It's hard to make an appointment since my husband is disa I'm always able to drop my car off without an appointment, and they fit me in the same day. It's hard to make an appointment since my husband is disabled. I appreciate this service. I've owned at least 4 mustang convertibles, which I purchased from your dealer. I love the EcoSport and want to keep it in good shape, since they aren't making them anymore. Thank you. More
by frn11
Employees Worked With
April 10, 2025
Jesus Sanchez is a true profesional He took the time to explain and answer all my questions. explain and answer all my questions. More
by Abrahamjudi
April 10, 2025
Thankyou rich and sam for helping us with our new 2025 f150 it's a great product f150 it's a great product More
by tmanetti
Employees Worked With
Other Employees :
Israel Gonzalez
April 09, 2025
Isaiah did an amazing job of showing me everything there was needed to know on the new 2025 explorer. Coming from a 2017 there were many changes and he made the transition very comfortable and easy. was needed to know on the new 2025 explorer. Coming from a 2017 there were many changes and he made the transition very comfortable and easy. More
by Henry Romano
April 09, 2025
Jesus Sanchez and his team were very easy to work with. Had a great experience . Top notch . Highly recommend Had a great experience . Top notch . Highly recommend More
by mikeradke27
Employees Worked With
April 09, 2025
Elliott is the best! He’s committed to finding the best deal and following up often until he finds something great. I really appreciate him going the extra mile to find t He’s committed to finding the best deal and following up often until he finds something great. I really appreciate him going the extra mile to find the best deals, promotions and options for his customers. More
by kristinwelcome
April 08, 2025
I had a great experience purchasing my new car with Elliot. He was kind, honest, and polite throughout the entire process. I really appreciated his professionalism and how easy he made everything. High Elliot. He was kind, honest, and polite throughout the entire process. I really appreciated his professionalism and how easy he made everything. Highly recommend working with him! More
by Eunice
Employees Worked With
April 07, 2025
Sam will develop a following. He actually helps you and he intends for you to be satisfied. This was not the easiest purchase, but Sam made sure it was right. I cannot give t He actually helps you and he intends for you to be satisfied. This was not the easiest purchase, but Sam made sure it was right. I cannot give the noted dealership full credit. They did not handle the purchase. More
by kh
Employees Worked With
April 05, 2025
Great buying experience! ! I definitely recommend buying a car from this dealership!! Jose and Kirill are the best! ! I definitely recommend buying a car from this dealership!! Jose and Kirill are the best! More
by madisonfleissner
April 05, 2025
Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. We’ve always enjoyed our long term relationship with this dealer. More
by TL
Employees Worked With
Other Employees :
Anthony Wojciechowski, Justin Barrett
