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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,981 reviews
September 07, 2023
The experience was wonderful. Thank you to Elliott for making it an easy experience. Very friendly staff and smooth experience. Thank you to Elliott for making it an easy experience. Very friendly staff and smooth experience. More
by Kortez01
September 07, 2023
Jose Narez was a pleasure to work with! He went above and beyond in everything. He went above and beyond in everything. More
by mnarez10
Employees Worked With
Other Employees :
Israel Gonzalez, Jennifer Mendez, Jose Narez
September 07, 2023
Traveled from TN to do business with AHF, and happy we did! Super organized, professional, easy to work with. They listened to what we wanted and provided above and beyond. Would definitely refer and hig did! Super organized, professional, easy to work with. They listened to what we wanted and provided above and beyond. Would definitely refer and highly recommend More
by PS
September 07, 2023
Thanks for ordering my new truck and rich Jacobsen was my salesman thanks a million times Arlington heights ford is a great place to do business salesman thanks a million times Arlington heights ford is a great place to do business More
by amirvijeh
Employees Worked With
Other Employees :
Israel Gonzalez, Jose Narez
September 07, 2023
Great sales team. Always a pleasure working with Jeremy and Ben. Buying process was done easily and with no issues. Always a pleasure working with Jeremy and Ben. Buying process was done easily and with no issues. More
by Samer Barakat
September 07, 2023
Had a great experience with buying my new car today! Thank you to Jose Narez! Thank you to Jose Narez! More
by alexis12dec@aol.com
September 06, 2023
The dealership always goes out of there way to make sure your needs are addressed your needs are addressed More
by excellroadservice
Employees Worked With
Other Employees :
Anthony Wojciechowski, Kevin Juarez, Kenny Holiday, Lunoni Mahdu
September 06, 2023
Elliot Reichel was the best, experience very nice and knowledgeable. Super funny guy! I would come again just to see him! knowledgeable. Super funny guy! I would come again just to see him! More
by Jessica.gonzalez423
September 06, 2023
Amazing service! !! Quick and easy to get through the car buying process efficient plus helped understand everything!! !! Quick and easy to get through the car buying process efficient plus helped understand everything!! More
by mario m
